About the role
- Team leadership in medical/clinical account
- Handle team performance metrics
- Supervision and training of team members
Requirements
- Nursing Degree
- Should have an active PHRN license
- Must have experience handling a team for a minimum of 2 years in medical/clinical account (Global Support)
- Preferably with experience handling/monitoring metrics, e.g., CSAT, NPS, AHT, FCR
- HMO with up to 3 dependents covered
- Retirement Benefit
- Annual Appraisal
- Performance Bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
team performance metricsCSATNPSAHTFCR
Soft skills
team leadershipsupervisiontraining
Certifications
Nursing DegreePHRN license