Experience Manager – Merchant Onboarding and Account Management
GoTo Group
SQL
Senior Managing Consultant, Strategy & Transformation
TASC
full-time
Posted on:
Location Type: Office
Location: Buenos Aires • 🇦🇷 Argentina
Visit company websiteJob Level
Senior
Tech Stack
SQL
About the role
- Serve as a trusted client business advisor and lead client engagements across industries (consulting services, Test & Learn, data and analytics)
- Lead engagement teams to deliver best-in-class insights and project deliverables
- Provide subject matter or industry expertise and guide teams to business-focused solutions and recommendations
- Own mid- to senior-level client relationships and proactively manage client agenda, culture, and relationship risks
- Mentor and coach junior teammates and contribute to Mastercard’s knowledge management and best practices
- Identify commercial opportunities and partner on contracting and cross-sell activities to drive client value
- Manage project responsibilities including stakeholder alignment, delivery quality, and decision-making under ambiguity
Requirements
- Undergraduate or master’s degree and tenured work experience after completing your undergraduate degree
- Experience in a consulting organization as a consultant
- Experience directly managing multiple people across multiple projects
- Experience as a people manager
- Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges
- Exposure specifically in payments and / or retail banking or merchants preferred
- Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
- Demonstrated ability to own and develop relationships with both mid- and executive-level client contacts and inspire confidence in Mastercard as a sought-after partner
- Ability to multi-task in a fast-paced, deadline-driven environment, and balance thought with action while getting the most out of limited resources
- Advanced Word, Excel, and PowerPoint skills required, SQL / data expertise preferred
- Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
analytical skillsquantitative problem-solvingdata-driven solutionsproject managementstakeholder alignmentdecision-makingSQLdata expertise
Soft skills
client relationship managementmentoringcoachingcommunicationmulti-taskingadaptabilityleadershipinspiring confidence
