Senior Analyst, Strategic Advisory – Capacity & Growth
TASC
full-time
Posted on:
Location Type: Office
Location: Athens • Greece
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Job Level
Tech Stack
About the role
- Partner with Regional Product, Sales, Client Services and Finance teams across regional markets, having impact and exposure on strategic decisions of senior stakeholders across the Services business.
- Lead the analysis of current and future capacity requirements based on capacity drivers, business forecasts, market trends, and operational demands.
- Orchestrate end to end decision workflows, enabling full alignment between all stakeholders.
- Collaborate with cross-functional teams to assess capacity constraints, identify opportunities for improvement, and develop actionable plans to optimize resource utilization.
- Establish and maintain performance metrics and KPIs to enable a strategic review of capacity utilization, efficiency, and effectiveness.
- Provide strategic guidance and recommendations to senior leadership on resource allocation, investment decisions, and capacity expansion initiatives.
- Foster a culture of accountability, innovation, and collaboration within the capacity planning function and across the organization.
- Drive continuous improvement initiatives to enhance capacity planning processes, tools, and methodologies.
- Lead a high-performing team, fostering a culture of strategic thinking, operational excellence, and cross-functional collaboration.
Requirements
- Strong academic foundation combined with practical experience in strategic consultancy
- Proven track record of success in developing and implementing capacity planning strategies or advanced data driven processes in complex, fast-paced environments.
- Strong analytical skills with the ability to translate data insights into actionable recommendations and strategic initiatives.
- Strong business acumen and consulting mindset
- Excellent leadership and interpersonal skills, with the ability to effectively communicate and collaborate with stakeholders at all levels of the organization.
- Key team player mindset, and ability partner within a cross-functional team
- Expert on excel, and at ease with data, knowledge of Alteryx, Airtable, Power-Bi or Tableau being a strong plus.
- Demonstrated ability to drive results, manage multiple priorities, and thrive in a dynamic, evolving environment.
- Experience in professional services organizations would be a plus.
Benefits
- Abide by Mastercard’s security policies and practices
- Ensure the confidentiality and integrity of the information being accessed
- Report any suspected information security violation or breach
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
capacity planningdata analysisstrategic consultancyresource allocationperformance metricsKPI developmentcontinuous improvementdata-driven processesoperational excellencestrategic initiatives
Soft Skills
leadershipinterpersonal skillscommunicationcollaborationstrategic thinkingaccountabilityinnovationteam playerbusiness acumenanalytical skills