Serve as a strategic operator and integrator for the Center’s North America portfolio, functioning as both a program leader, liaison to the broader Mastercard business, and key driver of team operations to drive execution and alignment across programs, partnerships, and commercialization initiatives.
Lead CFIG’s core social impact agenda across NAM—including financial health, small business resilience, cybersecurity/digitization, and inclusive innovation.
Design and implement high-impact programs and philanthropic investments.
Manage and scale flagship initiatives such as Strive USA.
Strengthen governance, performance tracking, and impact reporting.
Build and manage strategic partnerships with nonprofits, research institutions, and commercial partners.
Lead regional convenings and thought leadership activities.
Drive commercialization opportunities for the Center’s work.
Support client development and customer partnership strategies.
Embed inclusive growth value propositions into Mastercard’s client development and products.
Develop scalable inclusive growth offerings that advance both social impact and commercial objectives.
Translate social impact achievements into customer-facing narratives.
Position CFIG programs as strategic assets for government policy objectives.
Support Mastercard’s policy objectives through insights and demonstrations.
Advance public–private partnerships aligned with digitization, cybersecurity, financial inclusion, and small business growth.
Partner closely with NAM leadership and business teams and cross-functional units.
Build relationships with public, private, and social sector leaders.
Lead employee engagement and internal convenings related to NAM social impact.
Represent CFIG and Mastercard at public-facing events.
Support research and storytelling advancing inclusive growth.
Champion data-driven narratives for market-facing communications.
Drive oversight and management of operations for the Americas team.

Requirements

Proven experience in strategic operations, business development, or management consulting roles with exposure to social impact or inclusive growth.
Experience managing operations from strategy to execution.
Strong background in revenue-generating partnerships and commercialization strategies.
Ability to integrate social impact objectives with business priorities.
Experience in philanthropy and/or corporate social responsibility.
Exceptional strategic, analytical, and communication skills.
Experience influencing senior stakeholders and driving cross-functional alignment.
Advanced degree in business, economics, or related field preferred.

Benefits

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement
many more.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

strategic operationsbusiness developmentmanagement consultingrevenue-generating partnershipscommercialization strategiesphilanthropycorporate social responsibilityperformance trackingimpact reportingdata-driven narratives

Soft Skills

strategic thinkinganalytical skillscommunication skillsinfluencing stakeholderscross-functional alignmentrelationship buildingleadershipteam operations managementemployee engagementthought leadership

Certifications

advanced degree in businessadvanced degree in economics