TASC

Director – Innovation Consulting

TASC

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $174,000 - $274,000 per year

Job Level

Lead

About the role

  • Drive the execution and successful delivery of multiple customer engagements for the Digital Labs team which will include innovation consulting, execution of innovation culture programs and delivery of Mastercard innovation products.
  • Engage in internal advocacy and business development for Digital Labs by staying in close contact with the local Mastercard teams across North America to identify new opportunities and support the sales process.
  • Lead groups through activities such as envisioning / ideation, product planning, issue resolution, action planning, assumptions testing & product prototyping as well as requirements gathering.
  • Create new innovation tools and templates & collation of existing best in class methods to create standardized methodologies & practices for rapid innovation.
  • Facilitate client events, using best practice processes and techniques in the area of design thinking, ideation methodologies, agile development (design sprints and rapid prototyping) and in agile product management.
  • Lead small teams and large groups of professionals with multi-faceted skills sets and different motivations/ agendas to create new product innovations.
  • Contribute to the development of new Digital Labs innovation programs and products and the enhancement of existing Digital Labs innovation methodologies that can be delivered to customers.
  • Keep informed on emerging technologies and innovations in the payments and commerce space and identify potential opportunities for the Digital Labs team to develop product prototypes that would be relevant to the customer base.
  • Explore and support development of Mastercard Labs’ relationships with external partners.

Requirements

  • Demonstrated experience in product innovation and consulting.
  • Be a highly skilled group facilitator—with a wealth of experience leading multi-disciplinary groups through such activities as strategic planning, journey mapping, issue resolution, brainstorming and requirements gathering/definition.
  • High energy, can-do attitude, very strong sense of ownership and desire to succeed with commensurate analytical and strategic skills.
  • Experience using AI tooling for efficiency in role.
  • Executive-level presentation skills—must have persuasive "presence" and ability to effectively communicate technology to business people and business to technology people.
  • Understanding / experience of innovation frameworks and practical technology application experience.
  • Payments technology knowledge or experience in the industry is a huge advantage.
Benefits
  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
  • 80 hours of Paid Sick and Safe Time
  • 25 days of vacation time and 5 personal days, pro-rated based on date of hire
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product innovationconsultingstrategic planningjourney mappingrequirements gatheringdesign thinkingagile developmentrapid prototypinginnovation frameworkstechnology application
Soft skills
group facilitationleadershipanalytical skillsstrategic skillscommunication skillspersuasive presenceownershiphigh energycan-do attitudeteam collaboration