Own the end-to-end U.S. small business acceptance strategy, including acceptance partnership, narratives, and solutions with a focus on driving secular shift and increasing market share.
Design and execute a proactive processors and acquirers strategy focused on addressing this segment’s unique needs and delivering Gross Dollar Value (GDV) / revenue for Mastercard.
Partner closely with the sales and account teams to provide ongoing product support to processors and acquirers, address customer inquiries, and identify and scale strategic optimization initiatives.
Partner closely across the SME team and with key cross-functional partners across the organization such as Commercial Product, Legal, Loyalty, Data and Services.
Oversee the overall product line strategy for SME, with a specific focus on card and beyond card product differentiation across small business, mid-market, and large-market product tiers.
Work with cross-functional partners to ensure that the small business segment is prioritized in new product development roadmaps and own the commercialization of those initiatives in the region.
Identify and execute upon net new growth / innovation opportunities for small business – within Commercial and New Payment Flows (CNPF), Mastercard overall, or externally – and evaluate the strategic and financial impact of those opportunities.
Represent initiatives across Mastercard, including with senior executives, and bring them to market through strong influencing, analytical, and strategic skills.
Requirements
Bachelor’s degree required; Master’s degree is a plus
extensive experience in the areas of card, payments innovation, or acceptance; small business, fintech, or processor / acquirer experience is a plus
proven track record of designing and delivering end-to-end product strategies
ability to build trust through strong relationships with both internal and external stakeholders
excellent communicator with superb presentation skills
ability to navigate a matrixed organization to drive results
data-driven, curious, strategic thinker with a passion for understanding complex topics and applying them to business needs
Benefits
insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.