Tarrytown Expocare Pharmacy

Systems Engineer

• Incident management for pharmacy systems within purview
• Subject matter expert for core pharmacy systems (Softwriters Framework LTC and ECM, Integra/Redsail DocuTrack, and related/interfaced systems)
• Documentation and knowledgebase management
• Develop methodology documents based on self-initiated interviews, diagrams, surveys, and workflow analysis
• Research and analyze all aspects of existing business processes and help draft, refine, and promote proposed solutions for advancing automation
• Research, identify, track, and communicate incidents and problems with core business applications within purview
• Communicate and coordinate with department leadership about common issues that interrupt workflow
• Actively participates in the testing and implementation of new software applications as well as test current application functionality when updates are performed
• Create/Assist in developing training material to train end-users in the use of software applications
• Organizes and prioritizes assigned tasks to meet established schedules, timeliness and/or deadlines
• Work independently with minimal supervision
• Assist with project management discipline
• Assist with change management discipline
• Develop/maintain custom reports within Microsoft SQL Reporting Services

IT Pharmacy Systems Analyst

Recruitment

• Coordinate proactive talent pipelining, working toward full cycle recruitment with guidance and input from hiring managers
• Accountable for the on-going cultivation and evaluation of new candidate sourcing channels and methods
• Conduct the sourcing of candidates within various geographical markets by utilizing various methods including internal and external networking, mining databases and job boards, developing relationships with associations, etc.
• Evaluate the profiles of potential candidates by performing preliminary phone screen assessments
• Visit pharmacy site to drive effective partnerships with business leaders
• Participate in onsite job fairs, professional events, cold calling, referral recruiting, etc.
• Advertise job vacancies on HRIS and job sites (Indeed, LinkedIn, etc)
• Conduct phone / virtual interviews to identify best candidates
• Coordinate and schedule in-person and/or virtual interviews with hiring managers
• Negotiate offer with candidates, partnering with hiring managers
• Fully utilize candidate tracking reports
• Stay current with market trends and adjust approach accordingly
• Use Paylocity applicant tracking system daily
• Coordinate with HR and training to onboard candidates

Junior Recruiter

Operations

• Oversee daily operations across all TEC pharmacy sites (currently 12; expanding to 20+).
• Ensure consistent production, fulfillment, pharmacy workflows, delivery/transportation logistics, and customer service.
• Set operational standards and SOPs for cycle-fill, IDD-specific production models, flashing, labeling, sortation, and fulfillment.
• Drive performance visibility and accountability through KPIs, dashboards, and weekly/monthly operating reviews.
• Own monthly cycle-fill production performance, accuracy, and timeliness across all sites.
• Manage throughput expectations, labor planning, and production pacing to meet patient and facility deadlines.
• Lead and mentor PICs, Regional Operations Directors, and site production leads.
• Develop leadership across RODs and PICs, including peer mentorship programs and cross-site quality alignment.
• Build and maintain enterprise-wide SOPs, process documentation, playbooks, and training for uniform execution.
• Ensure that agencies, group homes, and caregivers receive consistent, high-quality service across all states in partnership with sales and account management teams.
• Lead operational due diligence and integration planning for acquisitions.

IT Pharmacy Systems Analyst

Junior Recruiter

Vice President of Operations