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Pharmacy Technician – Triage
Tarrytown Expocare PharmacyPharmacy Technician managing customer calls and pharmacy operations for long-term care. Working remotely with a focus on patient service and pharmacy compliance.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
pharmacy calculationsprescription processingelectronic insurance claimsmedication administration recordscustomer issue troubleshootingrefill approvalsconsumer profile updates
Soft Skills
communication skillscustomer servicerelationship buildingmultitaskingprioritizationpositive personalityrapport buildingde-escalation
Tools & Technologies
FrameworkLTCDocuTrackMicrosoft Office Suite
Certifications & Qualifications
Texas State Board of Pharmacy Technician License
Industry Keywords
retail pharmacylong-term care pharmacyprescriptionspharmacy language
About the role
Key responsibilities & impact- Build and maintain relationships with nurses, physicians, and caregivers
- Manage incoming phone calls and emails
- De-escalate and troubleshoot issues for customers
- Update consumer profiles and medication administration records
- Process prescription refills
- Submit electronic insurance claims and work rejections
- Work with prescribers to clarify prescriptions and obtain refill approvals
Requirements
What you’ll need- Minimum one year experience in a retail or long-term care pharmacy; 3+ years preferred
- Current Texas State Board of Pharmacy Technician License
- Experience with FrameworkLTC and DocuTrack software preferred
- Excellent phone and written communication skills
- Customer Service attitude
- Positive personality who easily builds rapport through the phone/email
- Proficient with Microsoft Office Suite or related software
- Ability to multitask and prioritize responsibilities
- Ability to function well in a high-paced and at times stressful environment
- Understands basic pharmacy language to interpret prescriptions
- Can perform pharmacy calculations
Benefits
Comp & perks- Competitive compensation
- Comprehensive healthcare benefits
- 401(k) retirement plan with company matching
- Paid time off
- Paid Holidays
- A closed-door pharmacy work environment
- Opportunities to advance and grow your career
- And More!