Pharmacy Technician – Triage

Tarrytown Expocare Pharmacy

Pharmacy Technician managing customer calls and pharmacy operations for long-term care. Working remotely with a focus on patient service and pharmacy compliance.

Posted 6/16/2026full-timeRemote • Texas • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Build and maintain relationships with nurses, physicians, and caregivers
Manage incoming phone calls and emails
De-escalate and troubleshoot issues for customers
Update consumer profiles and medication administration records
Process prescription refills
Submit electronic insurance claims and work rejections
Work with prescribers to clarify prescriptions and obtain refill approvals

Requirements

What you’ll need

Minimum one year experience in a retail or long-term care pharmacy; 3+ years preferred
Current Texas State Board of Pharmacy Technician License
Experience with FrameworkLTC and DocuTrack software preferred
Excellent phone and written communication skills
Customer Service attitude
Positive personality who easily builds rapport through the phone/email
Proficient with Microsoft Office Suite or related software
Ability to multitask and prioritize responsibilities
Ability to function well in a high-paced and at times stressful environment
Understands basic pharmacy language to interpret prescriptions
Can perform pharmacy calculations

Benefits

Comp & perks

Competitive compensation
Comprehensive healthcare benefits
401(k) retirement plan with company matching
Paid time off
Paid Holidays
A closed-door pharmacy work environment
Opportunities to advance and grow your career
And More!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

pharmacy calculationsprescription processingelectronic insurance claimsmedication administration recordscustomer issue troubleshootingrefill approvalsconsumer profile updates

Soft Skills

communication skillscustomer servicerelationship buildingmultitaskingprioritizationpositive personalityrapport buildingde-escalation

Certifications

Texas State Board of Pharmacy Technician License