Tarantula Global

Business Analyst

• Identify, understand, and analyse customer business requirements.
• Document and review detailed functional specifications, including workflows, program functions, use cases, and steps required to develop or modify the specifications to positively impact operational effectiveness.
• Clearly define the business flows in the client organization, map them to Tarantula product features and perform gap analysis.
• Trace customer requirements through design, build, and test phases.
• Consult with the delivery team to determine responses to queries on functional requirements, objectives of the feature or module, or business process flows as understood by Tarantula in the context of the product.
• Review use cases and other technical documents with the Delivery team to ensure business requirements are adequately reflected in technical planning documents.
• Monitor the delivery of the product, check the integration environment at the client end, and review any functional problems at the client site.
• With the delivery teams help, review whether the delivered implementation meets the functional requirements of the client.
• Analyze the delivery teams activities and trends, and compare against the service standards and best practices.
• Present findings and work with the project manager to identify and implement strategies that will address tactical and strategic goals.
• Liaise between client and the delivery team throughout the delivery phase.
• Ensure that delivery is complete according to agreed time, cost, and scope.
• Develop relationships with client personnel, continually seek opportunities to increase customer satisfaction, and deepen client relationships.
• Assist in the facilitation of team and client meetings.
• Deliver informative, well-organized presentations, product demos, and process walk-throughs.
• Facilitate workshops and meetings.

Project Manager

• Create project charters outlining scope and goals
• Prepare detailed work breakdown structures
• Manage project risks proactively
• Assess change impacts and provide guidance
• Responsible for people management

Full-stack Engineer

• Build web applications with SQL Server 2005/2008 /2012
• Achieve product delivery dates and plan for product enhancements
• Contribute to development and implementation of continuous improvement initiatives and process improvement programs.
• Creating, maintaining, and troubleshooting database queries and procedures.
• Operational support for an enterprise software platform
• Travel to onsite customer workshops, if required

Software Engineer

Human Resources

• Ensure accurate and compliant payroll administration and benefits processes.
• Oversee onboarding and offboarding to deliver a seamless employee experience.
• Maintain employee records, contracts, and compliance documentation.
• Support performance review and compensation processes with accurate data and reporting.
• Track HR metrics and maintain HRIS data integrity.
• Promote employee safety, wellness, and engagement programs.
• Provide practical guidance to managers and employees on HR policies and best practices.
• Act as the primary HR partner for the CEO and senior leadership team, advising on organizational and people matters.
• Support workforce planning, talent management, and succession planning activities.
• Drive engagement, retention, and development initiatives across the business.
• Coach managers to handle employee relations matters with consistent, fair, and pragmatic approaches.
• Champion a positive, inclusive workplace culture aligned with company values.
• Influence business decisions through HR insights, data, and recommendations.
• Lead HR projects and initiatives independently, demonstrating ownership and accountability.

Business Analyst

Project Manager

Software Engineer

HR Manager