Tapestry

Manager, HR Technology – Solutions, Workday Workforce Management

Tapestry

full-time

Posted on:

Location Type: Office

Location: New York City • New York • United States

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Salary

💰 $120,000 - $150,000 per year

About the role

  • Serve as a functional lead for Workforce Software and other solutions across the Workforce Management portfolio.
  • Partner with HR, Payroll, and Operations stakeholders to understand business needs and translate them into effective, scalable system solutions.
  • Manage technical delivery through an Application Managed Services (AMS) and/or offshore technical teams, ensuring high-quality execution, effective governance, and alignment with global standards.
  • Own system governance, and compliance across multiple geographies, ensuring adherence to labor laws and pay policies and supporting accurate pay outcomes.
  • Oversee system performance and integration health with related platforms (e.g., Workday, Payroll, and scheduling tools) to ensure data integrity and operational stability.
  • Support system testing, release management, and change enablement activities in collaboration with technical partners.
  • Collaborate with regional and global HR Technology/IT partners to maintain alignment with governance standards, architecture, and roadmap priorities.
  • Partner with vendors to manage service delivery, track issue resolution, and participate in roadmap discussions.
  • Use data and analytics to evaluate performance, measure business impact, and drive continuous improvement of workforce management solutions.
  • Partner with global and regional stakeholders to identify and deliver opportunities for process optimization, automation, and improved employee experience.

Requirements

  • 5+ years of experience in HR technology and workforce management systems
  • Hands-on or administrative experience with Workforce Software preferred
  • Familiarity with Workday Time Tracking, UKG Pro WFM and/or other leading WFM solutions
  • Understanding of timekeeping and scheduling processes across hourly workforce environments, including retail or fulfillment operations
  • Proven ability to manage system enhancements and production support activities end-to-end
  • Strong analytical, problem-solving, and communication skills
  • Experience working within a global, matrixed organization.
Benefits
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401 (K)
  • Paid Paternity and Maternity leave
  • Commuter Benefits
  • Disability insurance
  • Tuition assistance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR technologyworkforce management systemssystem enhancementsproduction supportdata analyticssystem testingrelease managementchange enablementcomplianceintegration health
Soft Skills
analytical skillsproblem-solving skillscommunication skillscollaborationstakeholder managementprocess optimizationautomationemployee experience improvementgovernancetechnical delivery management