Store Manager
Tapestry
full-time
Posted on:
Location Type: Office
Location: Central Valley • New York • United States
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Salary
💰 $70,000 - $114,000 per year
Job Level
About the role
- Understands organizational objectives and makes decisions that align with company priorities and values.
- Endorses, models and develops team to deliver Coach’s Selling and Service expectations.
- Manages sales strategies, initiatives and growth across all categories.
- Flexes store business strategies and personal selling techniques to contribute to overall store and financial results.
- Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers.
- Sets and communicates goals for the team, tracks store’s performance at all times and achieves sales through team.
- Holds the management team accountable for floor supervisor productivity, personal productivity and management contribution.
- Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals.
- Drives business through sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.
- Develops a clienteling strategy in partnership with the District Manager; implements and monitors strategy over time to achieve business goals and objectives.
- Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics.
- Coaches team on how to incorporate trends into their selling experience with customers.
- Influences customer’s purchase decision by balancing patience and assertiveness.
- Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward thinking.
- Encourages team to build long-term relationships with customers to drive business.
- Develops both self and individual product knowledge skills and remains aware of current collections.
- Protects and drives the needs of the business at all times.
- Understands the positive sales impact staffing has on the business; recruits and hires accordingly.
- Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing company tools.
- Ensures all daily tasks are completed without negatively impacting service of Coach standards.
Requirements
- 1 to 3 years of previous Store Manager experience in a luxury retail environment preferable.
- Current knowledge of fashion trends and competition in the marketplace.
- High school diploma or equivalent; college degree preferred.
- Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
- Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.).
- Ability to communicate effectively with customers and team.
- Mobility to maneuver the sales floor and stock room to provide and support customer service.
- Reach above/bend to obtain product for customers from store fixtures/shelves at various heights.
- Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds.
Benefits
- Health benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- 401(k) savings plan
- Paid time off for wellness needs and vacations
- Employee discounts on certain products
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
store managementsales strategiesclientelingproduct knowledgeretail systemsinventory systemssales reportingMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Soft skills
team developmentcommunicationcustomer serviceproblem solvingrelationship buildinggoal settingcoachingmotivationassertivenesspatience