Store Manager – F&B
Tapestry
full-time
Posted on:
Location Type: Office
Location: Cabazon • California • United States
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Salary
💰 $75,000 - $85,000 per year
About the role
- Responsible for managing daily operations, including staff management, inventory control, financial performance and ensuring that all customer service standards are met
- Recruit, train and mentor coffee shop staff to maintain company standards and promote a positive environment
- Provide ongoing coaching and development to ensure high performance and engagement
- Conduct regular performance reviews and address any areas requiring improvement
- Review store environment and key business indicators within store to identify problems, concerns, and opportunities for improvement
- Foster a culture of teamwork, customer focus, and continuous improvement for coffee shop
- Work closely with shop team to develop strong working relationships to drive employee and customer experience
- Promote store events, seasonal promotions or new products to attract customers
- Engage with local community events or partnerships to increase brand visibility and foot traffic
- Monitor daily, weekly, and monthly sales to ensure the shop meets revenue targets
- Control expenses and manage the store’s budget effectively, including labor and supply costs
- Track cash flow, handle bank deposits and ensure accurate financial reports
- Implement strategies to drive sales
- Ensure efficient store operations, including opening and closing procedures, cleaning and light maintenance
- Implement and maintain health, safety and food sanitation standards
- Troubleshoot and resolve any operational issues such as equipment malfunctions or supply shortages
- Oversee coffee and food preparation to ensure high-quality standards are consistently met
- Monitor adherence to recipe and preparation guidelines to maintain consistency
- Implement customer feedback to improve quality, service and experience
- Ensure that shop complies with all local, state and federal food safety regulations
- Implement safety protocols to prevent accidents and ensure a safe work environment
- Conduct regular training on safety and sanitation practices for staff
- Maintain accurate records of sales, inventory, payroll and other relevant data
- Prepare regular reports on sales performance, labor costs and inventory
- Report any incidents, safety issues, or employee related matters to upper management as required
- Address and resolve customer complaints or issues at a store level, ensuring customer satisfaction
- Promote the company’s brand and values within the community to enhance the customer experience and build loyalty
Requirements
- Minimum of 3 years’ experience in retail or food and beverage management role
- Willingness to work flexible hours including weekends and holidays as needed
- Comfortable using POS systems and scheduling software
- Understanding of budgeting, sales tracking and inventory management
- Demonstrated commitment to exceptional customer service
- Strong leadership, communication and organizational skills
- Proven leadership and organizational skills
- Excellent verbal and written communication skills
- Strong work ethic; ability to problem solve
- Physical requirements of standing for extended periods and processing shipment up to 30lbs
Benefits
- health benefits (medical, dental, vision)
- life insurance
- disability insurance
- 401(k) savings plan
- paid time off for wellness needs and vacations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inventory managementbudgetingsales trackingcustomer servicefood safety regulationssafety protocolsperformance reviewsstaff trainingfinancial reportingproblem solving
Soft Skills
leadershipcommunicationorganizational skillsteamworkcustomer focuscoachingmentoringengagementwork ethicadaptability