Store Manager – F&B
Tapestry
full-time
Posted on:
Location Type: Office
Location: Cabazon • California • United States
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Salary
💰 $75,000 - $85,000 per year
About the role
- Responsible for managing daily operations, including staff management, inventory control, financial performance and ensuring that all customer service standards are met
- Recruit, train and mentor coffee shop staff to maintain company standards and promote a positive environment
- Provide ongoing coaching and development to ensure high performance and engagement
- Conduct regular performance reviews and address any areas requiring improvement
- Review store environment and key business indicators within store to identify problems, concerns, and opportunities for improvement
- Foster a culture of teamwork, customer focus, and continuous improvement for coffee shop
- Work closely with shop team to develop strong working relationships to drive employee and customer experience
- Promote store events, seasonal promotions or new products to attract customers
- Engage with local community events or partnerships to increase brand visibility and foot traffic
- Monitor daily, weekly, and monthly sales to ensure the shop meets revenue targets
- Control expenses and manage the store’s budget effectively, including labor and supply costs
- Track cash flow, handle bank deposits and ensure accurate financial reports
- Implement strategies to drive sales
- Ensure efficient store operations, including opening and closing procedures, cleaning and light maintenance
- Implement and maintain health, safety and food sanitation standards
- Troubleshoot and resolve any operational issues such as equipment malfunctions or supply shortages
- Oversee coffee and food preparation to ensure high-quality standards are consistently met
- Monitor adherence to recipe and preparation guidelines to maintain consistency
- Implement customer feedback to improve quality, service and experience
- Ensure that shop complies with all local, state and federal food safety regulations
- Implement safety protocols to prevent accidents and ensure a safe work environment
- Conduct regular training on safety and sanitation practices for staff
- Maintain accurate records of sales, inventory, payroll and other relevant data
- Prepare regular reports on sales performance, labor costs and inventory
- Report any incidents, safety issues, or employee related matters to upper management as required
- Address and resolve customer complaints or issues at a store level, ensuring customer satisfaction
- Promote the company’s brand and values within the community to enhance the customer experience and build loyalty
Requirements
- Minimum of 3 years’ experience in retail or food and beverage management role
- Willingness to work flexible hours including weekends and holidays as needed
- Comfortable using POS systems and scheduling software
- Understanding of budgeting, sales tracking and inventory management
- Demonstrated commitment to exceptional customer service
- Strong leadership, communication and organizational skills
- Proven leadership and organizational skills
- Excellent verbal and written communication skills
- Strong work ethic; ability to problem solve
- Physical requirements of standing for extended periods and processing shipment up to 30lbs
Benefits
- health benefits (medical, dental, vision)
- life insurance
- disability insurance
- 401(k) savings plan
- paid time off for wellness needs and vacations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
inventory managementbudgetingsales trackingcustomer servicefood safety regulationssafety protocolsperformance reviewsstaff trainingfinancial reportingproblem solving
Soft skills
leadershipcommunicationorganizational skillsteamworkcustomer focuscoachingmentoringengagementwork ethicadaptability