Tapestry

Store Manager

Tapestry

full-time

Posted on:

Location Type: Office

Location: Antioch • Tennessee • United States

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Salary

💰 $62,000 - $94,000 per year

About the role

  • Understands organizational objectives and makes decisions that align with Company priorities and values
  • Endorses, models and develops team to deliver Coach’s Selling and Service expectations
  • Manages sales strategies, initiatives and growth across all categories
  • Flexes store business strategies and personal selling techniques to contribute to overall store and financial results
  • Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers
  • Sets and communicates goals for the team, tracks store’s performance at all times and achieves sales through team
  • Holds the management team accountable for floor supervisor productivity, personal productivity and management contribution
  • Actively aware of personal and store metrics and achieves goals
  • Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
  • Develops a clienteling strategy in partnership with the District Manager; implements and monitors strategy over time to achieve business goals and objectives
  • Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
  • Creates positive impressions with store team and customers by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach’s guide to style
  • Coaches team on how to incorporate trends into their selling experience with customers
  • Influences customer’s purchase decisions by balancing patience and assertiveness
  • Sensitive to customer and team’s needs and tailors approach by reading cues
  • Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward thinking
  • Encourages team to build long-term relationships with customers to drive business
  • Develops both self and individual product knowledge skills and remains aware of current collections
  • Protects and drives the needs of the business at all times
  • Understands the positive sales impact staffing has on the business; recruits and hires accordingly
  • Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools
  • Ensures all daily tasks are completed without negatively impacting service of Coach standards

Requirements

  • 1 to 3 years of previous Store Manager experience in a luxury retail service environment
  • Possess current knowledge of fashion trends and competition in the marketplace
  • High school diploma or equivalent; college degree preferred
  • Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook)
  • Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
  • Ability to communicate effectively with customers and team
  • Mobility to maneuver the sales floor and stock room
Benefits
  • Health benefits (medical, dental, vision)
  • Life insurance
  • Disability insurance
  • 401(k) savings plan
  • Paid time off for wellness needs and vacations
  • Discounts on certain products
  • Incentive compensation

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
store managementsales strategiesclientelingproduct knowledgefashion trendsretail systemsinventory managementsales reportingMicrosoft WordMicrosoft Excel
Soft skills
team developmentcommunicationcustomer relationship managementproblem solvinggoal settingmotivationadaptabilityassertivenesspatiencesensitivity
Certifications
high school diplomacollege degree