Tapestry

Store Manager

Tapestry

full-time

Posted on:

Location Type: Office

Location: Antioch • Tennessee • United States

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Salary

💰 $62,000 - $94,000 per year

About the role

  • Understands organizational objectives and makes decisions that align with Company priorities and values
  • Endorses, models and develops team to deliver Coach’s Selling and Service expectations
  • Manages sales strategies, initiatives and growth across all categories
  • Flexes store business strategies and personal selling techniques to contribute to overall store and financial results
  • Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers
  • Sets and communicates goals for the team, tracks store’s performance at all times and achieves sales through team
  • Holds the management team accountable for floor supervisor productivity, personal productivity and management contribution
  • Actively aware of personal and store metrics and achieves goals
  • Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
  • Develops a clienteling strategy in partnership with the District Manager; implements and monitors strategy over time to achieve business goals and objectives
  • Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
  • Creates positive impressions with store team and customers by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach’s guide to style
  • Coaches team on how to incorporate trends into their selling experience with customers
  • Influences customer’s purchase decisions by balancing patience and assertiveness
  • Sensitive to customer and team’s needs and tailors approach by reading cues
  • Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward thinking
  • Encourages team to build long-term relationships with customers to drive business
  • Develops both self and individual product knowledge skills and remains aware of current collections
  • Protects and drives the needs of the business at all times
  • Understands the positive sales impact staffing has on the business; recruits and hires accordingly
  • Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools
  • Ensures all daily tasks are completed without negatively impacting service of Coach standards

Requirements

  • 1 to 3 years of previous Store Manager experience in a luxury retail service environment
  • Possess current knowledge of fashion trends and competition in the marketplace
  • High school diploma or equivalent; college degree preferred
  • Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook)
  • Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
  • Ability to communicate effectively with customers and team
  • Mobility to maneuver the sales floor and stock room
Benefits
  • Health benefits (medical, dental, vision)
  • Life insurance
  • Disability insurance
  • 401(k) savings plan
  • Paid time off for wellness needs and vacations
  • Discounts on certain products
  • Incentive compensation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
store managementsales strategiesclientelingproduct knowledgefashion trendsretail systemsinventory managementsales reportingMicrosoft WordMicrosoft Excel
Soft Skills
team developmentcommunicationcustomer relationship managementproblem solvinggoal settingmotivationadaptabilityassertivenesspatiencesensitivity
Certifications
high school diplomacollege degree