Tapestry

Assistant Store Manager

Tapestry

full-time

Posted on:

Location Type: Office

Location: New York City • New York • United States

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Salary

💰 $19 - $38 per hour

Job Level

Junior

About the role

  • demonstrates a high level of business acumen; delivering sales results through employee development and mentorship.
  • embodies a strategic mindset to deliver operational efficiencies.
  • ensures Coach’s standards and competencies are top of mind.
  • develops sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales.
  • develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager.
  • acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives).
  • resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed.
  • develops the team to build long-term relationships with customers to drive business.
  • ensures all daily tasks are completed without negatively impacting service of Coach standards.

Requirements

  • 1 to 3 years of previous management experience in a luxury retail service environment preferable.
  • possess current knowledge of fashion trends and competition in the marketplace.
  • high school diploma or equivalent; college degree preferred.
  • proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
  • experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
  • ability to communicate effectively with customers and team.
  • ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
  • ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
  • ability to meet Coach Scheduling & Availability Expectations.
Benefits
  • health benefits (medical, dental, vision)
  • life insurance
  • disability insurance
  • 401(k) savings plan
  • paid time off for wellness needs and vacations
  • discounts on certain products
  • incentive compensation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
management experiencesales strategiesclienteling strategyretail systemslabor managementinventory systemssales reportingMS OfficeMicrosoft WordMicrosoft Excel
Soft Skills
business acumenstrategic mindsetemployee developmentmentorshipcommunicationsolution-orientedrelationship buildingcustomer serviceteam collaborationproblem-solving
Certifications
high school diplomacollege degree