Assistant Store Manager
Tapestry
full-time
Posted on:
Location Type: Office
Location: New York City • New York • United States
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Salary
💰 $19 - $38 per hour
Job Level
About the role
- demonstrates a high level of business acumen; delivering sales results through employee development and mentorship.
- embodies a strategic mindset to deliver operational efficiencies.
- ensures Coach’s standards and competencies are top of mind.
- develops sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales.
- develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager.
- acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives).
- resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed.
- develops the team to build long-term relationships with customers to drive business.
- ensures all daily tasks are completed without negatively impacting service of Coach standards.
Requirements
- 1 to 3 years of previous management experience in a luxury retail service environment preferable.
- possess current knowledge of fashion trends and competition in the marketplace.
- high school diploma or equivalent; college degree preferred.
- proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
- experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
- ability to communicate effectively with customers and team.
- ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
- ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
- ability to meet Coach Scheduling & Availability Expectations.
Benefits
- health benefits (medical, dental, vision)
- life insurance
- disability insurance
- 401(k) savings plan
- paid time off for wellness needs and vacations
- discounts on certain products
- incentive compensation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
management experiencesales strategiesclienteling strategyretail systemslabor managementinventory systemssales reportingMS OfficeMicrosoft WordMicrosoft Excel
Soft skills
business acumenstrategic mindsetemployee developmentmentorshipcommunicationsolution-orientedrelationship buildingcustomer serviceteam collaborationproblem-solving
Certifications
high school diplomacollege degree