Tapcart

Backend Engineer

• Architect, build, and maintain data infrastructure systems used by our analytics, segmentation, and personalization products.
• Build, optimize, and maintain critical data infrastructure systems that power personalization products.
• Partner with product and customer teams to translate merchant requirements into robust, production-ready systems.
• Build and deploy new microservices in a cloud environment, ensuring our data platform can scale while remaining reliable and efficient.
• Optimize our cloud infrastructure for cost and performance while protecting customer and shopper data with enterprise-grade security best practices and global regulatory compliance.
• Architect and review the design for cutting-edge services in close collaboration with our cloud technology partners, defining API schemas and managing change over time.
• End-to-end ownership from ideation to deployment, ship code daily, validate solutions, and deliver tangible value to customers.

Senior Backend Engineer, Analytics/AI Personalization

IT Support

• Oversee the day-to-day operations of our IT infrastructure, including managing hardware, software, and networking systems.
• Collaborate with cross-functional teams, including Engineering, Product, and Go To Market, to identify and address internal and customer-facing IT and information security needs and opportunities for improvement.
• Provide technical support to employees, troubleshooting hardware and software issues promptly and effectively.
• Execute IT projects, such as system upgrades, migrations, and implementations.
• Install, configure, and update software applications and operating systems as needed.
• Monitor system performance and security, implementing measures to safeguard against threats and vulnerabilities.
• Develop and maintain documentation, including system configurations, troubleshooting procedures, and user guides.
• Stay informed about emerging technologies and industry trends.

Senior Backend Engineer, Analytics/AI Personalization

IT Help Desk Specialist