TAP.DE Solutions GmbH

Counselor

• You advise our clients on the implementation, optimization and operation of modern workplace environments in the area of Unified Endpoint Management (UEM).
• You take a holistic approach to the workplace: in addition to UEM, this also includes Asset Management, Application Lifecycle, Endpoint Security and identity protection.
• You design workshops and training sessions, train our clients and share knowledge on current trends and best practices.
• You develop concepts, present them convincingly and implement them methodically — from planning through to ongoing operations.
• You support projects holistically, including change management, migrations, updates and documentation.
• You drive innovation and continuous development — in synergy with our portfolio (Matrix42 Empirum & Silverback, Microsoft Intune / Azure) and beyond.

Unified Endpoint Management Consultant, m/f/d

Consultant

• You advise our customers from upper mid-market companies, enterprises and public sector organizations on the continuous development of digital technologies.
• You support our customers in defining, implementing and optimizing integrated solutions based on Matrix42 and Ivanti technologies.
• You provide process consulting and (partial) project management for ESM (Enterprise Service Management) implementations in the areas of Finance, Logistics/Warehouse and Retail.
• In cooperation with the customer you develop concepts and coordinate these with other subprojects.
• You are responsible for planning, budgeting, controlling and reporting within your area of responsibility.
• You provide support services in customer service and assist in presales projects.

Service Management Consultant – Matrix42

• You advise our clients from the upper mid-market, corporations and the public sector on the continuous development of digital technologies
• You support our clients in defining, implementing and optimizing integrated solutions based on Matrix42 and Ivanti technologies
• You provide process consulting and (partial) project leadership for ESM (Enterprise Service Management) implementations in Finance, Logistics/Warehouse and Retail
• In collaboration with the client, you develop concepts and coordinate them with other subprojects
• You are responsible for planning, budgeting, controlling and reporting within your area of responsibility
• You deliver support services in customer service and assist in presales projects

Service Management Consultant – Southern Germany

• You advise our clients from the upper mid-market, large enterprises and the public sector on the continuous development of digital technologies
• You support our clients in defining, implementing and optimizing integrated solutions based on Matrix42 and Ivanti technologies
• You take on process consulting and (partial) project management for ESM (Enterprise Service Management) implementations in the areas of Finance, Logistics/Warehouse and Retail
• In collaboration with the client, you develop concepts and coordinate them with other subprojects
• You are also responsible for planning, budgeting, controlling and reporting within your area of responsibility
• You provide customer service support and assist in presales projects

Service Management Consultant – m/f/d

Executive Assistant

• Organisation, Priorisierung und Koordination von Terminen, Meetings und Projekten
• Unterstützung bei strategischen und operativen Themen des CEO
• Vorbereitung von Besprechungen, Unterlagen und Entscheidungsgrundlagen
• Übernahme und Nachverfolgung von Aufgaben, To-Dos und Follow-ups
• Koordination der internen und externen Kommunikation
• Erstellung und Pflege von Präsentationen, Briefings und Reports
• Planung und Organisation von Geschäftsreisen und Events
• Strukturierung des Arbeitsalltags – du sorgst dafür, dass nichts untergeht

Executive Assistant, CEO

Inside Sales

• Independently acquire and win new clients to strategically expand our customer portfolio (technology and services)
• Build, maintain and develop sustainable customer relationships to secure and increase revenue
• Work closely with the Head of Sales to manage strategic accounts and with the consulting team to enhance sales effectiveness
• Professionally and persuasively represent the company in telephone and in-person customer interactions
• Conduct needs analyses and present our solutions to prospective clients
• Actively shape and support sales projects across the entire customer journey
• Analyze, segment and strategically use customer data to identify new business opportunities
• Maintain and continuously update customer data in the CRM system in a structured manner

Senior Inside Sales Manager

Security Engineer

• Fachliche Beratung unserer Kunden bei der Einführung, Implementierung und dem Betrieb von modernen Security-Lösungen
• Schwerpunkt auf Endpoint- und Identity Security mit Technologien wie Yubico, Appterix, HID, 1Password, DriveLock, Lookout, Matrix42 und PatchMyPC
• Durchführung von PreSales-Aktivitäten, einschließlich Anforderungsanalyse, Lösungsdesign und Präsentation
• Unterstützung bei technischen Fragen im Rahmen des Kundensupports
• Erstellung technischer Konzepte sowie Mitwirkung bei der Ausarbeitung von Angeboten in enger Zusammenarbeit mit dem Vertrieb

Security Consultant – W/M/D

• You advise our clients on the introduction, optimization and operation of modern workplace environments in the area of Unified Endpoint Management (UEM)
• You take a holistic view of the workplace: in addition to UEM, this also includes Asset Management, Application Lifecycle, Endpoint Security and Identity Protection
• You design and deliver workshops and training, coach our clients and share knowledge about current trends and best practices
• You develop concepts, present them persuasively and implement them methodically – from planning through to ongoing operations
• You support projects end-to-end, including change management, migrations, updates and documentation
• You drive innovation and continuous improvement

Unified Endpoint Management Consultant

• You advise our clients from the upper mid-market, large enterprises and the public sector on the continuous development of digital technologies
• You support our clients in the definition, implementation and optimization of integrated solutions based on Matrix42 and Ivanti technologies
• You take on process consulting and (partial) project management for ESM (Enterprise Service Management) implementations in the areas of Finance, Logistics/Warehouse and Retail
• In collaboration with the client you develop concepts and coordinate them with other subprojects
• You are also responsible for planning, budgeting, controlling and reporting within your area of responsibility
• You provide support services in customer service and assist in presales projects