
Solution Engineer
Tanium
full-time
Posted on:
Location Type: Hybrid
Location: Tokyo • Japan
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About the role
- Work directly with the sales team from initial discovery to deal close to shorten sales cycles
- Oversee and participate in initial discovery meetings with customers
- Provide platform demos and Proof of Value engagements for customers
- Translate customer business challenges into technical solutions
- Function as a technical expert throughout sales engagements
- Partner with field engineering teams for maximum technical effectiveness
- Address customer needs through verbal, written, and presentation skills
- Build and maintain strong relationships with customers and partners
- Participate and speak at regional marketing events and conferences
- Customer facing Sales and Channel enablement, including training
- Help improve effectiveness throughout the customer life-cycle
- Travel expected to be 40-60% to engage with customers
Requirements
- 5+ years of operational and/or selling experience in endpoint operations or security
- 3+ years of experience in customer-facing or customer support positions
- Significant software pre-sales or related value-based technical selling expertise in very large enterprise environments
- Experience presenting at multiple levels, from C-Suite to Solution Users
- A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
- Broad knowledge of the IT security, operations, and compliance space and products
- Deep knowledge with hands-on experience in Endpoint Security, IT Operations Management, Regulatory Compliance
- Excellent written and verbal communication skills
- BS degree in Computer Science, Mathematics, Engineering or equivalent experience required
Benefits
- Volunteer time off (VTO) to contribute to communities
- Diverse and inclusive environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
endpoint securityIT operations managementregulatory compliancetechnical sellingsoftware pre-salescustomer supportpresentation skillsvalue-based sellingtechnical solutions
Soft skills
verbal communicationwritten communicationpresentation skillsrelationship buildingownershipcustomer engagementtrainingcollaborationproblem-solving