Tania Bulhões

Supply Chain

• Manage end-to-end the Planning & Purchasing function, ensuring the right product, in the right quantity, at the right time and at the right cost across all customer touchpoints;
• Ensure efficient supply to stores, distribution centers (DCs) and factories, guaranteeing product availability in both physical and digital channels with an integrated omnichannel inventory view;
• Implement and oversee demand forecasting and procurement tools that support replenishment for stores, DCs and factories;
• Lead the S&OP process, working closely with Commercial, Product and Finance teams to make the supply chain more responsive and aligned with the business growth rhythm;
• Lead management of all inventory-related investments, ensuring efficient capital allocation and appropriate return on invested resources;
• Conduct effective negotiations with suppliers of finished goods, raw materials and packaging;
• Plan and execute national and international demand planning and purchasing activities, including supplier relationship management, running procurement processes and developing new suppliers to support growth and portfolio diversification;
• Coordinate planning for Perfumery and Porcelain factories, ensuring a steady production flow to optimize service level and manufacturing costs;
• Plan material supply for factories, ensuring availability of inputs aligned with the production plan;
• Identify and implement new technologies that contribute to a more integrated supply chain, connecting suppliers, factories, DCs and stores end-to-end;
• Optimize supply chain configuration to find the best balance between service level and inventory volume;
• Define strategies to use stores as regional distribution hubs to reduce lead times to the end customer.

Supply Chain Manager

Learning and Development

• Manage and develop the TB Academy learning path, ensuring the 6 modules (TB Onboarding, Luxury Consultants, Tableware Academy, Perfumery Academy, Masterclass and Social Media for Stores) are active, up-to-date and being used by the teams;
• Organize and structure existing training content, turning scattered materials into cohesive, applicable modules;
• Create new training content: scripts, presentations, videos, sales guides and support materials by category;
• Implement and manage the phased certification system (Bronze → Silver → Gold → Master), including issuing certificates and pins;
• Create engagement campaigns with quizzes, challenges and prizes to encourage completion of the learning paths;
• Launch and manage the @AcademiaTB channel (internal social network), with an editorial calendar of 2 posts per week, launch livestreams and micro-learning;
• Identify, brief and hire external speakers to elevate the level of service and product knowledge of store teams;
• Define the annual training calendar, including in-person Masterclass visits to all stores;
• Map knowledge gaps by store, by category and by employee profile;
• Monitor and report TB Academy KPIs: % of certifications completed, engagement in the learning paths, quiz results and impact on sales;
• Directly lead one training team member, delegating in-person trainings and providing support to stores and partners.

Training Coordinator

Analyst

• Manage the department schedule, ensuring compliance with legal and internal deadlines;
• Provide consultative support on high-complexity matters (interstate operations, tax incentives and special regimes);
• Deep knowledge of federal, state and municipal tax legislation, including ICMS, IPI, ISS, PIS, COFINS, etc.;
• Manage and control the company's tax credits;
• Communicate tax issues clearly and objectively, collaborate with other departments and maintain good interpersonal relationships;
• Participate in strategic projects, such as implementing new technologies or optimizing processes;
• Perform financial and tax analyses to identify opportunities and risks;
• Be organized, detail-oriented and deadline-driven to ensure tax compliance;
• Provide support and guidance to other departments on tax matters.

Senior Tax Analyst

• Deep knowledge of federal, state and municipal tax legislation, including ICMS, IPI, ISS, PIS, COFINS, etc.;
• Ability to analyze data, interpret laws and regulations, identify tax optimization opportunities and solve issues;
• Calculate and remit direct and indirect taxes, including tax bookkeeping and generation of payment forms;
• Prepare and file ancillary declarations such as SPED and State Tax Returns;
• Manage and control the company’s tax credits;
• Communicate tax matters clearly and objectively, collaborate with other departments and maintain good interpersonal relationships;
• Participate in strategic projects, such as implementation of new technologies or process optimization;
• Conduct financial and tax analyses to identify opportunities and risks;
• Be organized, detail-oriented and deadline-focused to ensure tax compliance;
• Provide support and guidance to other departments on tax-related matters.

Supply Chain Manager

Training Coordinator

Senior Tax Analyst

Mid-level Tax Analyst