Training Coordinator

Tania Bulhões

Training Coordinator for Tania Bulhões, leading the development of the TB Academy with a focus on training and content creation. Requires experience in corporate training, ideally in retail or luxury sectors.

Posted 6/24/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage and develop the TB Academy learning path, ensuring the 6 modules (TB Onboarding, Luxury Consultants, Tableware Academy, Perfumery Academy, Masterclass and Social Media for Stores) are active, up-to-date and being used by the teams;
Organize and structure existing training content, turning scattered materials into cohesive, applicable modules;
Create new training content: scripts, presentations, videos, sales guides and support materials by category;
Implement and manage the phased certification system (Bronze → Silver → Gold → Master), including issuing certificates and pins;
Create engagement campaigns with quizzes, challenges and prizes to encourage completion of the learning paths;
Launch and manage the @AcademiaTB channel (internal social network), with an editorial calendar of 2 posts per week, launch livestreams and micro-learning;
Identify, brief and hire external speakers to elevate the level of service and product knowledge of store teams;
Define the annual training calendar, including in-person Masterclass visits to all stores;
Map knowledge gaps by store, by category and by employee profile;
Monitor and report TB Academy KPIs: % of certifications completed, engagement in the learning paths, quiz results and impact on sales;
Directly lead one training team member, delegating in-person trainings and providing support to stores and partners.

Requirements

What you’ll need

Bachelor's degree in Communication, Marketing, Psychology, Business Administration or related fields;
Minimum of 4 years of experience in corporate training, preferably in fashion, beauty or luxury retail;
Proven experience designing learning paths and managing e-learning platforms;
Ability to create instructional and visually engaging content (scripts, presentations, short videos);
Proficiency with tools such as Canva, PowerPoint or equivalents;
Comfortable working with engagement metrics and tracking results;
Hands-on, execution-focused profile: able to plan and roll up their sleeves to deliver;
Clear and didactic communicator — able to translate complex concepts into accessible language for sales teams;
Ability to manage multiple projects and priorities simultaneously;
Strong aesthetic sense and affinity with premium brand environments;

Benefits

Comp & perks

Commuting allowance – support for travel to and from work;
Meal allowance – for your meals during the workday;
Life insurance – coverage for unexpected events, providing security and peace of mind;
Health and dental insurance (employee) – healthcare coverage available to employees;
Exclusive discount on Tania Bulhões products – bring the brand's beauty and essence home;
Birthday day off – a day off to celebrate however you choose;
Access to Gympass/Wellhub – physical and mental wellness with flexibility and convenience;
Discounts on MBAs and postgraduate programs – support for your development with special conditions at partner institutions.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

corporate trainingdesigning learning pathse-learning platformsinstructional content creationvisual content creationengagement metricsproject management

Soft Skills

clear communicationdidactic communicationexecution-focusedability to manage multiple projectsstrong aesthetic sense