Tandem Health

Medical Operations, Mental Health

Tandem Health

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Lead deployments: take full ownership of rolling out Accurx Scribe, powered by Tandem, across NHS Mental Health sites nationwide — from onboarding to successful go-lives.
  • Commercial: Drive sales of Tandem into the private Mental Health Sector.
  • Drive impact with data: collect usage insights and outcomes to measure effectiveness and demonstrate ROI to NHS stakeholders.
  • Travel extensively: this role involves frequent travel to community and hospital sites across the UK to support deployments and work directly with healthcare providers. At times, you may spend extended periods on-site to ensure smooth rollouts. There will also be occasional trips to Stockholm to collaborate with the wider team.
  • Be on the frontline: run training sessions, shadow healthcare providers, and provide hands-on support to ensure seamless adoption.
  • Shape the product: refine templates, optimise AI prompts, and feed back user insights directly to our engineers to continuously improve Tandem.
  • Champion our users: build strong relationships with users, develop champions within Trusts, and showcase success stories through compelling case studies.
  • Support growth: assist with live demos, represent Tandem at events, and join commercial conversations alongside senior colleagues.

Requirements

  • Clinical Experience in Psychiatry.
  • Qualified or early career clinicians (e.g., FY1/FY2 doctors) - particularly with Psychiatry experience.
  • Clinical Psychologist with NHS experience.
  • Trained Psychiatrist with NHS/Private sector experience.
  • AI Experience: A passion for technology, AI, and its potential to transform healthcare.
  • Analytics: Comfortable with statistical analysis to understand usage patterns.
  • Strong organisational skills and a process-driven mindset - including previous experience deploying technology, systems and processes in a clinical setting.
  • Excellent communication and collaboration skills - comfortable working with clinicians, engineers, and commercial teams.
  • Keen to learn and iterate: you’ll receive mentorship, but we want people who have a strong sense of initiative and ownership.
  • Willingness to work flexibly, travel to customer sites frequently, and step up during critical moments.
Benefits
  • Health insurance.
  • Professional development opportunities.
  • Travel opportunities.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Clinical Experience in PsychiatryAI ExperienceStatistical AnalysisDeployment of TechnologyProcess-driven Mindset
Soft skills
Strong Organisational SkillsExcellent Communication SkillsCollaboration SkillsInitiativeOwnership
Certifications
Qualified ClinicianClinical PsychologistTrained Psychiatrist