Care Coordinator – Home Care Operations
Tandem Diabetes Care
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $26 - $30 per hour
About the role
- Serve as the primary point of contact for assigned clients and families
- Conduct onboarding calls and care assessments to establish initial care plans
- Review caregiver visit notes and feedback to identify care issues, gaps, or changes
- Coach and support caregivers on client-specific care needs and expectations
- Address client concerns and resolve issues related to care quality or consistency
- Proactively check in with clients to ensure satisfaction and adjust care as needed
- Collaborate closely with Scheduling, Staffing, and Operations teams to ensure care plans are executable
- Document all care plan updates, communications, and decisions clearly and consistently
Requirements
- 2+ years experience in a care coordination, client services, or care management role within a licensed home care agency
- Direct experience working with caregivers (coaching, problem-solving, or care plan support — not just intake)
- Comfortable working remotely in a fast-paced environment
- Strong communication skills across phone, email, and internal systems
- Bachelor’s degree preferred, but not required.
Benefits
- Comprehensive benefits (medical, dental, vision)
- 401(k) with company match
- Paid time off
- Fully remote, with a highly collaborative team
- Clear structure, systems, and expectations — not chaos without support
- Meaningful work that directly impacts client safety and quality of life
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicationcoachingproblem-solvingclient managementcare coordinationsupportcollaborationsatisfaction assurance