Talkiatry

Strategy & Operations Manager

Talkiatry

full-time

Posted on:

Location Type: Hybrid

Location: New York CityNew YorkUnited States

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Salary

💰 $125,000 - $145,000 per year

About the role

  • Drive growth and performance: Identify and size opportunities to improve Talkiatry’s performance – from expanding supply and demand to refining patient segmentation, experience, or clinical operations.
  • Own initiatives end-to-end: Define problems, recommend solutions, and deliver measurable outcomes. Keep leadership aligned through clear metrics and structured updates.
  • Lead cross-functional projects: Manage complex initiatives that optimize operations, improve efficiency, and enable growth. Set goals, align stakeholders, and ensure timely delivery.
  • Turn data into action: Analyze sophisticated datasets, build models, and translate insights into recommendations that guide business and clinical decisions.
  • Shape long-term strategy: Partner with senior leaders to define success metrics, develop dashboards, and provide insights that inform priorities and investments.

Requirements

  • 4-6 years of experience developing analytical solutions using data visualization and programming tools such as SQL, Python, R, Tableau, Power BI, or Google Sheets
  • Strong ability to turn large, complex datasets into clear insights, applying business context and sound judgment even in unfamiliar domains
  • Exceptional communication skills, able to translate data and analysis into actionable narratives for stakeholders with varying levels of analytical expertise
  • Awareness of emerging trends in technology, analytics, and data-driven decision-making
  • Preferred: Experience with healthcare data and familiarity with a virtual clinical care model
Benefits
  • Excellent benefits: medical, dental, vision, effective day 1 of employment
  • 401K with match
  • Generous PTO plus paid holidays
  • Paid parental leave
  • Collaborative environment: be part of building something from the ground up at a fast-paced startup
  • Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
  • Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
  • It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data visualizationSQLPythonRTableauPower BIGoogle Sheetsanalytical solutionsdata analysismodel building
Soft Skills
communication skillsproblem-solvingstakeholder alignmentdata translationjudgmentnarrative developmentgoal settingcross-functional leadershipinitiative managementperformance optimization