TailorMed

Implementation Specialist

TailorMed

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Job Level

Junior

Tech Stack

SQL

About the role

  • Partner with customers and their technical analysts to extract the right data points from their IT systems
  • Use tools like Excel, SQL, Athena, and others to analyze large datasets and uncover insights about customer needs
  • Monitor customer environment health, troubleshoot issues, and resolve errors until data quality meets pre-set standards
  • Become a TailorMed platform expert and help determine the best mix of features and functionality to maximize user value
  • Spot challenges early and recommend process improvements or technical solutions that strengthen our product and implementation approach
  • Communicate clearly to multiple audiences including client stakeholders and internal teams such as Customer Success and Product

Requirements

  • 1–2 years of experience in a technology and/or healthcare environment
  • Experience with customer and / or data onboarding
  • Experience with healthcare providers is preferred
  • Organized, results-driven, and able to manage multiple priorities in a fast-paced environment
  • Detail-oriented with a strong commitment to high-quality outcomes
  • Meticulous and willing to dig in to get things right—not just “done”
  • Comfortable working with SQL, Excel, AI tools, and Google Workspace
  • Able to clearly explain technical issues and risks to non-technical audiences
Benefits
  • Competitive salary + equity
  • Premium medical, dental, and vision insurance plans, a wide range of voluntary and supplemental benefits, and 24/7 benefits access and support - all effective from your first day of work
  • 401(k) plan with a 4% employer match
  • Paid holidays, vacation, and sick leave
  • Six weeks of paid parental leave
  • Company-paid life insurance
  • New MacBook, plus all of the equipment and technology you’ll need to be successful in your role
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLExceldata analysisdata onboardingtroubleshootingdata qualityprocess improvementstechnical solutions
Soft Skills
organizedresults-drivendetail-orientedcommunicationproblem-solvingmulti-taskingcommitment to quality