TailorMed

Product Manager

• Own and drive product execution across the product areas and PMs within scope, ensuring delivery aligns with company strategy and priorities.
• Lead, manage, and develop a team of product managers.
• Foster a product culture grounded in accountability, ownership and continuous learning.
• Partner with Engineering, Design, and cross-functional teams to support effective planning, prioritization, and delivery.
• Collaborate with customer-facing teams to ensure product decisions are informed by customer needs and real-world usage.
• Support PMs in translating global product strategy into clear, actionable plans.
• Establish and maintain product management best practices, standards, and operating rhythms across the PM team.
• Drive consistency in discovery, prioritization, stakeholder communication, and delivery practices.
• Drive continuous improvement in how product teams operate and collaborate.
• Own hiring, onboarding, performance management and coaching for PMs within scope.
• Act as a trusted product leader and escalation point for complex delivery or stakeholder challenges.

Product Leader

• Develop the life sciences sponsored B2B and B2B2C user experience in TailorMed’s product offerings.
• Focusing on creating the optimal user journey and user experience that will lead to maximizing the product’s adoption and successful user journey.
• Oversee the end-to-end product development lifecycle, from development to product launch and post-launch monitoring and optimization.
• Work closely with engineering teams, deliver PRDs, ensure timely and high-quality delivery of product features, and prioritize resources and mitigating risks to meet project milestones and customer expectations.
• Foster a culture of high standards, growth, and accountability within the team, promoting a shared vision and collective ownership of product and business outcomes.
• Define and prioritize the product roadmap, balancing short-term deliverables and client commitments with long-term strategic initiatives to drive sustainable growth and competitive advantage.
• Collaborate closely with cross-functional teams, including sales, marketing, customer success, and operations, to align product initiatives with business goals and drive successful product delivery.

Senior Product Manager – Pharma

• Own and prioritize the data platform and data products roadmap, balancing urgent customer-driven needs with long-term scalability and technical evolution.
• Translate complex data challenges (ingestion, normalization, modeling, lineage, quality, observability) into clear product requirements.
• Drive alignment across engineering, analytics, implementation, and product teams to ensure coherent data strategy.
• Define and enforce data contracts, schema evolution practices, data quality thresholds, and logic validation.
• Troubleshoot data issues at the source—understanding logs, APIs, schemas, payloads, mapping logic, and edge cases.
• Ensure correctness across data logic, rules engines, and algorithmic components that power the TailorMed platform.
• Establish best practices for data observability, monitoring, error handling, and operational excellence.
• Partner with support and implementation teams to diagnose data issues, identify root causes, and strengthen data resilience.
• Collaborate with analytics teams to design semantic layers, metrics definitions, and reusable data assets.
• Define requirements for insights, dashboards, reports, and chat-based data experiences.
• Understand customer data requirements across providers, vendors, and partners Lead discovery to map customer data flows → ingestion → transformation → product value.

Senior Product Manager – Data

Content Marketing Manager

• Develop and own a cohesive content strategy that aligns with TailorMed’s go-to-market priorities.
• Work with the marketing leadership team to identify relevant and compelling “stories” that we want to evangelize around events and conferences.
• Plan and execute persona-based content for every stage of the buyer journey — e.g., solution briefs, case studies, campaign assets, thought leadership articles, and sales enablement materials.
• Write and edit compelling copy that distills complex ideas into clear, engaging narratives.
• Partner with Product Marketing, Sales, and external designers/agencies to ensure consistent messaging and visual alignment across web, email, print and social.
• Oversee creative execution (not design it yourself) — provide feedback, ensure brand consistency, and manage production and print workflows.
• Build a content calendar, manage workflows, and track performance through engagement and pipeline metrics.
• Own the execution for TailorMed’s participation in conferences, trade shows, and hosted events.
• Manage pre-event planning, logistics, creative assets, and onsite engagement.
• Develop pre-, during and post-event content strategy to maximize lead generation and ROI.
• Partner with Sales to ensure tight alignment and follow-through from event to opportunity.
• Track, analyze, and report event performance metrics and insights.
• Define KPIs for content and event programs; measure effectiveness against pipeline and MQL goals.
• Continuously test, learn, and optimize based on data and feedback.

Manager, Content Strategy, Field Marketing

Backend Engineer

• Take part in the development of backend services and APIs used in our core platform.
• Write clean, maintainable, and efficient code under guidance of senior backend engineers.
• Participate in designing and implementing new features and improvements.
• Work with databases and data models in production environments.
• Assist in debugging, testing, and improving system reliability and performance.

Backend Engineer, Student – Part-Time

Implementation Specialist

• Work with customers to extract all relevant data points from their IT systems together with their technical analysts
• Leverage Excel, SQL, Athena, and other tools to analyze large data sets and provide insights into the customer environment and needs
• Review customer‘s environment health conditions and diligently correct errors until reaching the appropriate quality level
• Become an expert in the TailorMed platform in order to decide what combination of features and functionality will maximize value to our users
• Identify challenges and propose process and technical solutions/tools to help improve the product and methodologies

Full-stack Engineer

• You’ll work with a modern stack (Node.js, AWS, and other leading technologies) and use AI-assisted development tools to boost productivity, code quality, and delivery
• Implement solutions in AWS cloud environment
• Learn new technologies and enrich other team members
• Perform code reviews, evaluate implementations, and provide feedback about potential tool improvements
• You will onboard into the world of medical treatments, health insurances, health funds and donation programs and build a system that will remove a barrier between the patient and the best medical treatment they should receive.

Fullstack Engineer

Customer Success Manager

• Personally manage a limited portfolio of marquee enterprise accounts as a strategic sponsor and advisor.
• Guide customers through complex, organization-wide initiatives to drive adoption and measurable ROI.
• Use data, reporting, and case studies to tell the TailorMed story and demonstrate the value driven in each account.
• Lead Executive Business Reviews and strategic planning sessions for top-tier accounts.
• Shape and evolve TailorMed’s enterprise customer success strategy, engagement models, and value frameworks.
• Partner with Sales and Commercial Leadership to drive renewals, uncover expansion opportunities, and achieve long-term account growth.
• Support complex negotiations by clearly articulating customer value and outcomes.
• Proactively identify portfolio-wide risks and mobilize cross-functional teams to protect retention.
• Coach and mentor team members on executive presence, consultative engagement, and commercial acumen.
• Represent the voice of enterprise customers internally, influencing product strategy and roadmap priorities.
• Collaborate with Product, R&D, Operations, and Executive Leadership to align customer needs with company priorities.
• Design and refine Customer Success processes, playbooks, and operating models to support scale.
• Introduce new approaches to customer engagement, value measurement, and team enablement.
• Maintain deep expertise in TailorMed’s platform, healthcare trends, and enterprise best practices.
• Champion a customer-first mindset while balancing customer advocacy with commercial outcomes.

Enterprise Customer Success Manager

Data Analyst

• Analyze and interpret business and operational data to generate actionable insights that support decision-making.
• Build and maintain dashboards and reports for internal teams and customer-facing functions.
• Work extensively with SQL for data extraction, validation, and analysis.
• Identify trends, performance drivers, and opportunities for improvement across business and product domains.
• Collaborate with product, marketing, and operations teams to understand requirements and translate them into analytical deliverables.
• Support ad-hoc analytical tasks and data quality investigations.

Business & Data Analyst – Student, Part-Time

Claims Specialist

• Submit copay claims through appropriate channels and follow through to payment posting
• Work closely with our Financial Navigation team to ensure accurate and timely processing of claims
• Communicate with manufacturer copay programs and foundation copay programs to resolve any issues or discrepancies
• Communicate effectively with customer’s revenue cycle department to resolve any issues or discrepancies
• Maintain accurate records of all claims processed
• Meet productivity and quality standards

Copay Claims Processor

• End-to-end ownership of our B2B2C systems, from planning and execution through delivery, and post-launch analytics and insights.
• Foundational leadership for our AI roadmap, shaping strategy, infrastructure, and technical direction as the roadmap evolves.
• Architecture of our B2B2C platform, making bold decisions that enable both horizontal and vertical scaling while balancing patient experience, reliability, performance, and cost.
• Building core infrastructure and solutions from the ground up, setting strong standards for quality, security, and operability.
• Leading and growing a high-performing team, cultivating a culture of ownership, innovation, and technical excellence.
• Cross-functional partnership with R&D, Product, and healthcare stakeholders, ensuring your decisions shape not only the platform, but real patient outcomes.