TailorMed

Sales

• Identify and cultivate new sales opportunities and convert relationships into long-term partnerships
• Develop comprehensive business plans to achieve and exceed sales targets and quotas
• Engage clients to understand project scope, budgets, and timelines
• Own the entire sales cycle, from prospecting and lead generation through closing the deal
• Lead negotiations and oversee contracts while maintaining accurate sales records
• Partner with executives to align on client objectives and deliver measurable results
• Strengthen customer loyalty and build lasting trust with exceptional post-sale support and follow-through
• Communicate proactively and consistently with clients to anticipate and meet their evolving needs

Director of Sales – Health Systems

Backend Engineer

• Join a highly talented and fast-moving engineering team
• Design, implement, and optimize complex, high-scale systems
• Work with a modern stack (Node.js, AWS, other technologies)
• Utilize AI-assisted development tools to boost productivity, code quality, and delivery speed
• Collaborate closely with other engineers, product managers, and data experts
• Drive end-to-end solutions from technical design to production rollout
• Shape the next generation of TailorMed’s platform

Implementation Specialist

• Partner with customers and their technical analysts to extract the right data points from their IT systems
• Use tools like Excel, SQL, Athena, and others to analyze large datasets and uncover insights about customer needs
• Monitor customer environment health, troubleshoot issues, and resolve errors until data quality meets pre-set standards
• Become a TailorMed platform expert and help determine the best mix of features and functionality to maximize user value
• Spot challenges early and recommend process improvements or technical solutions that strengthen our product and implementation approach
• Communicate clearly to multiple audiences including client stakeholders and internal teams such as Customer Success and Product

Implementation Engineer

Account Executive

• Personally manage a limited portfolio of pharmaceutical manufacturer accounts as a strategic sponsor and advisor.
• Use data, reporting, and case studies to tell the TailorMed story and demonstrate the value driven from deepened partnership.
• Lead Executive Business Reviews and strategic planning sessions with senior stakeholders.
• Shape and evolve TailorMed’s pharma customer success strategy, engagement models, and value frameworks as we expand our offerings.
• Partner with Sales and Commercial Leadership to drive renewals, uncover expansion opportunities across brands, and achieve long-term account growth.
• Support complex negotiations by clearly articulating customer value and outcomes of existing and new products.
• Proactively identify account-level and portfolio-wide risks and mobilize cross-functional teams to protect retention and growth.
• Represent the voice of pharmaceutical manufacturer customers internally, influencing product strategy and roadmap priorities as we expand our pharma solutions.
• Collaborate with Product, R&D, Operations, and Executive Leadership to align customer needs with company priorities.
• Design and refine Customer Success processes, playbooks, and operating models to support scale within the pharma vertical.
• Introduce new approaches to customer engagement, value measurement, and team enablement tailored to pharmaceutical manufacturers.
• Maintain deep expertise in TailorMed’s platform, pharmaceutical market trends, and patient access/market access best practices.
• Represent Customer Success in senior-level discussions with pharma partners and in company-wide strategic initiatives related to pharma growth.
• Champion a customer-first mindset while balancing customer advocacy with commercial outcomes across large pharmaceutical partnerships.

Enterprise Account Executive, Pharma

• Drive the go-to-market strategy for the pharmaceutical sector by identifying high-value opportunities and positioning TailorMed as a trusted market access and patient support solutions partner
• Prospect and engage leading pharmaceutical and biotech companies, build strong relationships with Market Access, Patient Services, and Commercial stakeholders, and close complex, high-impact deals
• Own the entire sales process, including prospecting, pitching, negotiating, and closing deals, while also cultivating strategic, long-term client partnerships
• Stay ahead of industry trends, the competitive landscape, and regulatory changes within the life science space, and adapt strategies to maintain a competitive edge
• Collaborate with product and marketing teams to translate market insights into solution enhancements and strategic positioning, ensuring TailorMed’s offering aligns with evolving pharma access needs
• Deeply understand customer challenges across patient support and affordability, within the life science sector, customizing solutions to deliver measurable impact

Director of Sales, Pharma

Product Manager

• Own the product strategy and roadmap for a net-new product area, building capabilities that streamline workflows and improve the medication journey and outcomes.
• Lead zero-to-one initiatives that bring automation, intelligence, and operational efficiency into complex healthcare processes.
• Oversee the end-to-end product development lifecycle—from discovery and validation through launch and ongoing optimization—using real-world performance data and user behavior insights.
• Design solutions that address key healthcare workflow challenges, including documentation requirements, clinical data capture, rule variation across stakeholders, submissions, follow-up workflows, exception handling and communication with patients.
• Own product analytics for your domain, including defining success metrics such as cycle times, drop-off points, throughput, and workflow efficiency.
• Partner closely with engineering teams to deliver high-quality product features, write PRDs, translate market needs into clear requirements, and mitigate risks to meet milestones.
• Collaborate cross-functionally with operations, customer success, and commercial teams to ensure solutions align with real-world customer workflows, desired patient experience and market dynamics.
• Define and measure end-to-end program impact, ensuring product insights directly inform roadmap, prioritization, and strategic investment.
• Own the integration of this product area into TailorMed’s broader product ecosystem, driving cohesion and consistency across platforms.

Director of Sales – Health Systems

Backend Engineer

Implementation Engineer

Enterprise Account Executive, Pharma

Director of Sales, Pharma

Senior Product Manager