Tactile Medical

Director

• Own TCMD's full field ecosystem-building motion through direct interface with clinical accounts, payer systems, and integrated health networks
• Drive field payer engagement function and clinical segment market development
• Lead and hold accountable the field payer team establishing defined account plans, engagement KPIs, and structured air game for prioritized payer targets
• Coordinate with Strategic Accounts on integrated health system and VA strategy that requires a coordinated approach across payer relations and strategic accounts
• Establish and track KPIs for field payer performance and market development
• Synthesize field intelligence into structured reports feeding payer strategy and competitive positioning
• Manage TCMD field presence at major clinical conferences with defined objectives per event

Director, Integrated Market Access & Development

Consultant

• Conduct demonstrations and trainings with current and potential Tactile Medical patients on our products
• Build strong rapport with the patient through introduction to our product, discussion of financial options, and closing the sale
• Deliver training and ensure the patient is able to use their product as prescribed
• Manage and respond appropriately to any patient feedback or objection regarding the product and their financial responsibility
• Ensure appropriate preparation for all trainings and demonstrations
• Work collaboratively with territory partners to facilitate completing of orders
• Identify, escalate, and communicate problems, questions, or additional patient support needs
• Effectively use translation tools for patients where English is not their first language
• Maintain compliance with all appropriate regulatory requirements including HIPAA
• Travel up to 80% within assigned territory

Director, Integrated Market Access & Development

Patient Education Consultant