T-Tech

• Own and manage the end-to-end product roadmap
• Oversee priorities from initial concept through to delivery
• Align product development with client needs and business objectives
• Act as a strategic partner to senior stakeholders
• Build long-term client relationships focused on outcomes
• Improve processes using data, feedback, and insight
• Identify opportunities to automate and optimise workflows
• Work closely with development and consultancy teams
• Contribute to architecture and technical decision-making
• Lead and develop a team of consultants and specialists
• Conduct 1:1s, performance reviews, and team meetings
• Foster accountability, collaboration, and development
• Translate business and regulatory requirements into clear technical outputs
• Ensure solutions are scalable, resilient, and aligned with growth
• Own delivery across product and custom development

Product Manager – Tax Technology

Field Engineer

• Provide 2nd line support and take ownership of technical issues
• Investigate root causes and deliver timely resolutions
• Troubleshoot complex issues involving networks, servers, applications, peripherals, hardware, and software
• Build relationships with client stakeholders and the client's IT team
• Maintain accurate records of incidents, solutions, and best practices
• Prepare reports on trends, recurring issues, and process-improvement recommendations
• Stay current with technologies, trends, and industry best practices
• Identify opportunities to improve service delivery, streamline processes, and optimize the client's IT environment
• Support T-Tech's key client and deliver exceptional technical service

Product Manager – Tax Technology

IT Field Engineer