T-Mobile

Account Executive

• Lead generation: Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision.
• Customer needs: selling to demonstrate T-Mobile’s value.
• Recommend wireless solutions, including price plans, data services, handsets, and accessories.
• Deal negotiation: Negotiate and close deals.
• Skill development: Develop skills in prospecting, call execution, and relationship management with leadership.
• Participate in product training and sales meetings.
• Sales approaches: Create effective sales approaches, solutions, and proposals.
• Sales automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts.

Account Executive, Business Team Sales

Technical Product Manager

• Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs
• Conduct market and customer research to identify opportunities and inform product strategy and roadmap development
• Collaborate with cross-functional teams including development, architecture, and stakeholders to drive technical delivery and product releases
• Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes
• Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt
• Lead structured intake and initiative evaluation by assessing business value, technical feasibility, dependencies, risks, and cross-team impacts to prioritize initiatives aligned with program objectives and enterprise strategy
• Leverage AI-assisted tools and automation technologies to improve efficiency, accelerate analysis and documentation, enhance decision-making, and streamline delivery workflows while maintaining governance and quality standards
• Maintain end-to-end visibility across the initiative lifecycle from intake to production release, ensuring compliance with organizational governance standards and traceability within Confluence and Jira
• Identify and resolve execution, operational, and organizational issues that impede product success; drive improvement plans within sphere of influence
• Support and enable core Agile practices: efficient just-in-time flow, lean practices, elimination of waste, and DevOps CI/CD
• Collaborate and develop positive working relationships with many teams including Sales, Marketing, Legal, Go-to-Market, Finance, Dev, Architecture, and Engineering, as well as outside partners and Customer groups
• Maintain professional knowledge by attending educational workshops, reviewing professional publications, and participating in professional networks and societies
• Also responsible for other duties/projects as assigned by business management as needed

Senior Technical Product Manager

Marketing

• Develop and implement marketing plans and business cases to support product and service communication and distribution
• Prepare recommendations for annual business plans, strategies, and tactical marketing plans
• Collaborate with creative, merchandising, advertising teams, and agencies to develop marketing materials and value propositions
• Partner with marketing planning, analysis, consumer insights, and product management teams to inform promotion, pricing, and product roadmaps
• Coordinate cross-functional partnerships with sales, product management, and operations to ensure consistent execution and brand presentation
• Also responsible for other duties/projects as assigned by business management as needed

Segment Marketing Manager

Systems Engineer

• Lead the design and delivery of complex virtualization and platform architecture strategies to enhance technology infrastructure
• Develop and maintain technical documentation to clearly communicate platform designs, Kubernetes-based virtualization concepts, and operational standards
• Evaluate and interpret platform metrics, testing outcomes, and workload performance to inform architecture improvements and technology adoption
• Collaborate with technical teams to develop and implement engineering solutions across OpenShift, Kubernetes, and VMware platforms that meet business requirements
• Contribute to the design and operationalization of OpenShift Virtualization, including VM lifecycle management and platform integration (compute, storage, networking)
• Mentor and support the development of associate engineers through knowledge sharing and technical guidance
• Also responsible for other duties/projects as assigned by business management as needed

Senior Engineer, Systems Architecture – OpenShift Virtualization

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision
• Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value
• Recommend wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management with leadership
• Participate in product training and sales meetings
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts
• Maintain and grow the customer base within a territory model

Account Executive, Business Sales

Customer Success Manager

• Serve as the primary post-sales point of contact for assigned government and enterprise accounts, advocating for customer needs across internal teams and ensuring a positive end-to-end experience.
• Build and maintain executive-level relationships with client stakeholders to foster trust, understand business goals, and drive customer satisfaction and loyalty.
• Oversee new customer onboarding and training to guarantee a smooth implementation from Day 0 onward.
• Educate customers on T-Mobile for Business products, services, and self-service tools (e.g. Account Hub) to accelerate product and solution adoption, ensuring clients realize full value from their investments.
• Develop customer success plans and conduct regular health checks.
• Proactively monitor account performance and health indicators (usage trends, service quality, billing, NPS, etc.) to identify signs of risk or opportunity.
• Lead regular success reviews and QBRs, presenting key performance metrics and insights to client executives.
• Recommend action plans to address service gaps or evolving needs.
• Take ownership of customer issues and coordinate cross-functional resolution, engaging internal experts to troubleshoot and swiftly resolve problems.
• Act as the customer champion in internal discussions, documenting interactions and ensuring service levels are met.
• Develop and execute strategies to retain customers and secure renewals, mitigating churn.
• Analyze account health data to identify at-risk accounts or partial disconnect requests and address root causes proactively.
• Lead contract renewal processes, negotiate terms, and finalize agreements that maintain or grow revenue.
• Drive account expansion by identifying and executing cross-sell and upsell opportunities based on customer needs and usage data.
• Prepare and present proposals for new solutions, partnering with Sales and Solutions Engineering on complex opportunities that align with customer goals.

Client Success Manager – Strategic

Security Engineer

• Collaborate with cross-functional teams to develop and test security procedures and regulatory controls ensuring information protection
• Conduct information security reviews of new technologies, designs, and remediation plans to identify risks and mitigation strategies
• Serve as liaison among cybersecurity, IT operations, engineering, and management to facilitate adoption of security plans and controls
• Identify security needs and implement, test, and monitor improvements to enhance information security posture
• Support the information security policy lifecycle including intake, creation, review, approval, implementation, and communication
• Contribute to security projects initiated by internal and external groups to advance organizational security objectives
• Also responsible for other duties/projects as assigned by business management as needed

Cybersecurity Analyst

Solutions Engineer

• Lead the development and ownership of end-to-end solution designs to deliver integrated technology solutions across domains, including enterprise planning and sales enablement platforms
• Create and maintain architectural artifacts including diagrams, data models, and technical documentation to support solution implementation and scalable SaaS deployments
• Collaborate with senior management, sales stakeholders, and technical teams to translate business requirements into technical solutions and align designs to enterprise standards
• Enforce design standards, governance practices, and lifecycle management processes to ensure quality, consistency, scalability, and compliance with organizational architecture guidelines
• Identify architectural gaps and define remediation strategies to improve solution effectiveness, performance, and alignment with strategic goals
• Support implementation activities including integration design, release readiness, UAT support, and transition to operational ownership
• Also responsible for other duties/projects as assigned by business management as needed

Solutions Architect

Data Scientist

• Extract and model large, complex data sets using machine learning, mathematics, statistics, and programming to generate predictive insights
• Deliver timely, high-quality analysis and actionable recommendations that support intelligent business decision-making
• Provide senior-level guidance and mentorship by reviewing projects, models, and code to support team development
• Collaborate with engineering teams to implement and enhance machine learning pipelines and production-ready models
• Communicate key information and insights to business leaders through verbal, written, and data visualization methods
• Also responsible for other duties/projects as assigned by business management as needed

Senior Data Scientist – Consumer Analytics

Full-stack Engineer

• Develop software solutions and conduct tests to drive engineering projects and ensure quality deliverables
• Contribute to design innovations that improve systems, processes, or services using new frameworks and industry best practices
• Collaborate with technical teams to deliver solutions and mentor others through knowledge sharing and training sessions
• Support technology strategy by evaluating and applying current technologies that align with business goals
• Create clear documentation for software code, system designs, and business requirements to support knowledge sharing
• Also responsible for other duties/projects assigned by business management as needed

Senior Software Engineer – Billing Platform

Support Engineer

• Resolve complex technical network issues to minimize customer impact, while also identifying patterns and contributing to longer-term fixes that reduce repeat incidents
• Provide technical guidance and mentorship, helping improve how consistently teams approach troubleshooting and decision-making
• Develop and maintain standardized training, documentation, and troubleshooting frameworks that can actually be used across field teams, NOC, and partners
• Partner with engineering and vendors to validate and deploy new products and services, with a focus on operational readiness and clean handoffs into production
• Identify gaps in current processes and recommend improvements that reduce time to resolution and improve overall network reliability
• Also responsible for other duties or projects as assigned

Technical Support Engineer

• Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision
• Sell T-Mobile’s value by recommending wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management with leadership
• Participate in product training and sales meetings
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts

Account Executive, SMB Team

Financial Planning and Analysis

• Drive the preparation of capital/operating forecasts/budgets, trend analysis and reporting
• Provide guidance to leadership on financial trends and operational drivers
• Develop, interpret and implement financial concepts for planning and control
• Gather, analyze, prepare and summarize recommendations for financial plans and forecasts
• Provide financial support and guidance to stakeholders across key areas
• Manage the preparation of Forecast/Budget and perform ongoing/ad-hoc analysis
• Use statistical and financial modeling techniques to analyze results
• Provide actionable insights around trends, financial performance
• Present findings to Senior Management including suggestions for course correction
• Measure key performance indicators and benchmarking results across accounts and markets

Finance Manager – Bad Debt

• Develop software solutions that support engineering projects and meet customer requirements, including design and development of native iOS features using Swift, Objective-C, and the iOS SDK
• Collaborate with technical teams including product, design, backend, QA, and AI engineering teams to deliver effective technical solutions and continuously learn new technologies
• Create clear documentation for software code, system designs, and business requirements, including architectural decisions and API integrations
• Contribute to technology strategy by understanding current mobile technologies, iOS platform evolution, and supporting business goals through scalable and modular application design
• Present innovative ideas to improve systems, processes, or services based on industry research, including opportunities to enhance mobile experiences through AI-enabled capabilities such as personalization, recommendations, and conversational flows
• Integrate RESTful APIs and backend services, ensuring secure, performant, and reliable mobile experiences
• Contribute to quality practices including unit testing, code reviews, CI/CD participation, and performance optimization across devices and OS versions

Account Executive, Business Team Sales

Senior Technical Product Manager

Segment Marketing Manager

Senior Engineer, Systems Architecture – OpenShift Virtualization

Account Executive, Business Sales

Client Success Manager – Strategic

Cybersecurity Analyst

Solutions Architect

Senior Data Scientist – Consumer Analytics

Senior Software Engineer – Billing Platform

Account Executive, Business Team Sales

Technical Support Engineer

Account Executive, SMB Team

Finance Manager – Bad Debt

Software Engineer – iOS Developer