Document platform design decisions and maintain Strategic Choice Records that capture trade-offs and rationale
Author user stories with clear acceptance criteria focused on multi-brand, cross-team reusability
Develop technical documentation such as integration guides, configuration specs, and onboarding materials
Gather feedback from product pods and analyze adoption metrics to inform platform improvements
Collaborate with Product Owners, Product Managers, and Engineering in agile ceremonies and design reviews

Requirements

Pursuing a degree in Information Systems, Business Analytics, Computer Science, or related field
Familiarity with agile practices and tools like JIRA or Confluence
Basic data analysis skills (SQL, Excel, or visualization tools)
Strong written communication and documentation abilities
Interest in AI/ML, platform design, or scalable technology solutions
Experience working on cross-functional or multi-stakeholder projects
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Must be actively enrolled in a degree program or graduated within the last year
Employees of T-Mobile or Metro by T-Mobile are ineligible for internships

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLExceldata analysistechnical documentationintegration guidesconfiguration specsuser storiesacceptance criteriaplatform designAI/ML

Soft Skills

written communicationdocumentation abilitiescollaborationfeedback analysiscross-functional teamworkorganizational skillsagile practices

Certifications

High School DiplomaGED