T.D. Williamson

Project Manager

• Ensure services projects and customers are managed professionally and customer-focused
• Drive cooperation between resources to deliver solutions to customers
• Collect and review project information to execute projects successfully
• Support generation and review of quotes and invoices for accuracy
• Generate and process change orders efficiently
• Monitor, participate and communicate in project management
• Attend site visits and customer meetings
• Coordinate resources and assign individual responsibilities
• Establish project risk levels and communicate them to customers

Services Project Manager II

Platform Engineer

• Design and implement business solutions using Salesforce Flow (Record-Triggered, Screen, Scheduled, Platform Event Flows); Validation Rules; Approval Processes; Dynamic Forms & Dynamic Actions; Formula Fields
• Follow a “clicks before code” development philosophy
• Build reusable, scalable, and well-documented automation solutions
• Create and maintain Lightning Web Components (LWC) for advanced UI requirements
• Support integrations with REST/SOAP APIs and third-party systems
• Apply Salesforce best practices for: Flow governance; Error handling; Naming conventions; Security and sharing; Deployment management
• Partner with admins and business teams to gather requirements and translate them into technical solutions

Services Project Manager II

Salesforce Platform Developer – Flow-First