Tech Stack
Cyber SecurityDNSLinuxServiceNowTCP/IP
About the role
- Monitor security alerts generated by SIEM, EDR, firewall, and email security systems
- Perform initial triaging to validate, categorize, and prioritize alerts
- Investigate phishing emails, malware alerts, and user-reported incidents
- Escalate complex incidents to Tier 2/3 analysts with proper documentation
- Use enrichment tools like VirusTotal, AbuseIPDB, Shodan, and Whois to support investigations
- Correlate Indicators of Compromise (IOCs) using threat intelligence feeds
- Create, update, and manage tickets in ServiceNow or similar case management platforms
- Document analyst actions and maintain accurate incident records for audits and lessons learned
- Collaborate with SOC peers, IT, and network teams for efficient resolution
- Follow SOC playbooks, escalation paths, and SLA timelines
- Participate in shift handovers and analyst retrospectives
Requirements
- A Bachelor's Degree in Cybersecurity, Computer Science, Networking, or related field (final-year undergraduates with strong skills may apply)
- 6 - 12 months of experience in a SOC, IT Helpdesk, Network Support, or Technical Support role preferred
- CEH, CND, CompTIA Security+, CySA+, or SC-200 (advantageous but not mandatory)
- Basic knowledge of TCP/IP, DNS, Windows/Linux OS, email protocols, SIEM tools, endpoint security, and phishing detection tools
- Clear communication skills (verbal/written), a proactive attitude, teamwork, and excellent documentation habits
- Work Mode: 9-hour rotational shifts (including weekends/holidays) as part of a 24x7 SOC
- Strong analytical thinking and the ability to process large amounts of information
- Attention to detail and accuracy in documenting work
- US dollar-linked compensation
- Performance-based annual bonus
- Recognition and rewards programs
- Agile Benefits – special allowances for Health, Wellness & Academic purposes
- Paid birthday leave
- Team engagement allowance
- Comprehensive health & life insurance cover (extendable to parents and in-laws)
- Overseas travel opportunities and client environment exposure
- Hybrid work arrangement
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SIEMEDRfirewallmalware detectionphishing detectionTCP/IPDNSWindows OSLinux OSincident response
Soft skills
clear communicationproactive attitudeteamworkdocumentationanalytical thinkingattention to detail
Certifications
CEHCNDCompTIA Security+CySA+SC-200