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About the role
- Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts.
- Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration.
- Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and Salesforce.com) and sales training resources to effectively target new prospects and market growth opportunities.
- Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience.
- Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities.
- Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation.
- Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms.
- Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer.
- Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc.
- Coordinate with other departments as appropriate to meet or exceed customer expectations.
- Accurately forecast sales results and trends for a specific territory, group of accounts, etc.
Requirements
- Bachelor’s degree in Sales, Marketing or Business preferred.
- 3 - 5 years sales experience with proven record of sales success and history of accomplishments.
- Experience in hospitality or supply/distribution sales preferred.
- Experience in relationship sales managing new and existing customer opportunities and up-selling preferred.
- Experience with trip planning, territory routing and account prioritization preferred.
- Excellent communication (verbal and written), interpersonal and professional interactive skills as necessary to perform at a high level.
- Ability to communicate clearly via email and phone and effectively present information and respond to questions from management and associates.
- Capable of working with others in a proactive and constructive manner.
- Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously while shifting priorities as necessary.
- Uses time effectively.
- Strong in person presentation, negotiation and closing skills with customers and prospects.
- Ability to think creatively and be solution driven.
- Active listening skills to understand and interpret solution driven selling.
- Aptitude for processing information and incorporating feedback for interactive business conversations.
- Capacity to convey ideas effectively and sell a variety of products.
- Professional demeanor, vibrant personality, and ability to instill trust with people.
- Goal-oriented and driven self-starter who can work within a team environment and strive to be the best.
- Familiarity with general finance concepts is required.
Benefits
- Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts
- Short-Term and Long-Term Disability
- Life Insurance
- Voluntary Optional Insurance
- Parental Leave Plan
- Company Pension Plan
- Group RRSP & TFSA
- Employee and Family Assistance
- Stock Purchase Plan
- Maple Virtual Care
- Unlimited on-line learning
- Sysco product discounts
- Preferred vendor discounts
- Associate Resource Groups (*benefits may vary based on location or bargaining unit)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experienceconsultative selling techniquesaccount managementterritory routingtrip planningup-sellingforecasting sales resultscustomer account applicationproduct knowledgeROI
Soft Skills
communication skillsinterpersonal skillsorganizational skillsproject management skillsnegotiation skillsclosing skillsactive listeningcreative thinkingsolution drivengoal-oriented
Certifications
Bachelor’s degree in SalesBachelor’s degree in MarketingBachelor’s degree in Business