Key Account Representative
Sysco
full-time
Posted on:
Location Type: Office
Location: Vancouver • Canada
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About the role
- Strengthens customer relationships and enhances the customer experience by providing dedicated support and issue resolution
- Collaborates closely with Customer Support Teams (CST), National Sales, and Local Sales
- Builds and maintains relationships with new and existing accounts, focusing on resolving "last mile" issues
- Ensures timely and accurate product delivery
- Liaises with the local contract sales organization to implement best practices
Requirements
- Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree
- 5+ years of experience
- Expertise in customer service management
- Strong organizational and project management skills
- Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to thrive in a fast-paced and changing work environment
- Excellent communication (written and verbal) and interpersonal skills
Benefits
- Comprehensive Flexible Benefits including Health and Dental
- Health Care Spending and Wellness Accounts
- Short-Term and Long-Term Disability
- Life Insurance
- Voluntary Optional Insurance
- Parental Leave Plan
- Company Pension Plan
- Group RRSP & TFSA
- Employee and Family Assistance
- Stock Purchase Plan
- Maple Virtual Care
- Unlimited on-line learning
- Sysco product discounts
- Preferred vendor discounts
- Associate Resource Groups (*benefits may vary based on location or bargaining unit)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer service managementproject managementMicrosoft Office SuiteWordExcelPowerPoint
Soft Skills
organizational skillscommunication skillsinterpersonal skillsability to thrive in fast-paced environment
Certifications
Bachelor's degree