Design, maintain, and scale IT infrastructure across multiple SaaS and endpoint systems
Lead advanced troubleshooting and root-cause analysis for incidents affecting end users or core systems
Automate workflows and repetitive IT processes (e.g., onboarding, access provisioning, asset management)
Contribute to and maintain IT documentation, ensuring transparency and knowledge sharing across teams
Implement configuration baselines and compliance controls to support security and audit requirements
Partner with Security, People, and Engineering to drive efficiency and reliability across IT systems
Mentor junior engineers and contribute to upskilling within the IT Ops team
Actively research and propose new tools or automation opportunities that enhance employee experience and scalability

Requirements

6+ years in IT administration, systems engineering, or infrastructure operations
Hands-on experience with identity platforms (Okta, Azure AD), device management, and endpoint compliance
Experience implementing and maintaining IT controls aligned to SOC2 and/or ISO27001 standards
Comfortable writing or modifying automation and configuration scripts (Python, Bash, or PowerShell)
Demonstrated ability to troubleshoot complex technical issues across systems, networks, and SaaS environments
Strong documentation and process management habits
Experience with System Administration and Configuration in the following tech stack:
- Okta
- Google Workspace
- Jamf or similar MDMs (e.g., Intune)
- Slack
- Notion
- Zoom
- Intune
- Azure

Benefits

🏝 PTO & Holiday Entitlement Policy
✈️ Work from Abroad
🤝 Team Meet ups & Company Socials
🏡 Work From Home Budget
💸 Referral Scheme
👶 Enhanced Parental Leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT administrationsystems engineeringinfrastructure operationsautomation scriptingconfiguration managementtroubleshootingendpoint complianceidentity platformsIT controlsprocess management

Soft Skills

mentoringcollaborationdocumentationknowledge sharingproblem-solvingcommunicationefficiencyreliabilityresearchupskilling

Certifications

SOC2ISO27001