Synthesia

People Operations Specialist

Synthesia

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $90,000 - $105,000 per year

About the role

  • Own key US lifecycle processes end-to-end ( from onboarding, internal mobility, relocations, parental leave, promotions)
  • Partner with our US People Ops Specialist to deliver a genuinely top-tier onboarding experience
  • Own Rippling (our US HRIS) as the primary system administrator
  • Improve People systems, workflows, and integrations so they scale as we grow
  • Support US benefits administration and liaise with our broker to resolve queries smoothly
  • Manage employment contracts and People documentation with precision and care
  • Act as a key point of contact for US employee queries - unblocking and simplifying where needed
  • Ensure payroll-impacting changes are accurate, timely, and clearly communicated
  • Keep us compliant and audit-ready by proactively reviewing policies and labour requirements
  • Maintain clean, structured, and reportable People data
  • Identify and implement automation or AI improvements where manual work can be reduced
  • Own projects on our People roadmap that improve operational efficiency and scalability

Requirements

  • 3–5+ years in People Operations, HR Systems, or a similar operational HR role (ideally in tech start up/scale up environments)
  • Strong HRIS experience (Rippling preferred)
  • Confident across onboarding, payroll coordination, benefits administration, and compliance
  • Experience improving workflows, implementing automation, or optimising systems
  • Comfortable working with People data and building reports
  • Highly organised with strong attention to detail
  • Proactive, solutions-oriented, and comfortable operating independently
  • Trusted with sensitive and confidential information.
  • Bonus: You’ve implemented systems, built integrations, or embedded AI into operational workflows.
Benefits
  • Health insurance
  • Equity
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HRISonboardingpayroll coordinationbenefits administrationworkflow improvementautomationdata reportingcompliancesystem integrationAI implementation
Soft Skills
highly organizedattention to detailproactivesolutions-orientedindependenttrusted with confidential informationcommunicationproblem-solvingcollaborationcustomer service