Synthesia

Proposal Manager

Synthesia

full-time

Posted on:

Location Type: Hybrid

Location: New York CityNew YorkUnited States

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About the role

  • Partner closely with Strategic and Enterprise Account Executives to deliver high-quality proposals, RFPs, RFIs, and supporting sales documentation.
  • Own and coordinate the full end-to-end RFP and RFI process, gathering inputs from cross-functional stakeholders and ensuring timely, accurate, and compelling submissions.
  • Handle security questionnaires and due diligence requests from enterprise and top-tier customers.
  • Manage legal redlines, escalations, and approvals in collaboration with internal and external Legal teams.
  • Maintain a highly organised pipeline of deals from negotiation through to close.
  • Input orders, validate accuracy against customer requirements, and ensure all relevant information is passed to downstream teams.
  • Assist directly with customer queries related to contracting, procurement, and commercial processes.
  • Build strong working relationships with Finance, Legal, RevOps, Infosec, Services, and Sales to support deal execution.
  • Liaise with suppliers and third-party partners as needed to support commercial and RFP/RFI requirements.
  • Attend internal sales meetings and stay up to date on changes to product, pricing, and internal processes.
  • Use Salesforce and other internal systems to create and manage quotes, proposals, contracts, and RFP/RFI documentation.
  • Identify, propose, and contribute to process improvement initiatives, particularly across RFP/RFI workflows and knowledge management.
  • Adapt as the Sales Operations function evolves, embracing tools and technology to drive efficiency and scalability.

Requirements

  • 2+ years of relevant experience in a sales, sales operations, or commercial role.
  • Experience working in B2B and understanding end-to-end sales cycles.
  • Technical aptitude and hands-on experience with Salesforce.
  • Excellent written and verbal communication skills.
  • Strong organisational skills with exceptional attention to detail.
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
  • Experience managing large or complex projects.
  • A proactive, self-starter mindset with a strong sense of ownership and accountability.
  • Ability to build effective relationships with customers and internal stakeholders.
Benefits
  • 🏝 PTO & Holiday Entitlement Policy
  • ✈️ Work from Abroad
  • 🤝 Team Meet ups & Company Socials
  • 🏡 Work From Home Budget
  • 💸 Referral Scheme
  • 👶 Enhanced Parental Leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
RFPRFIproposal writingcontract managementproject managementprocess improvementsales documentationdata validationnegotiationdue diligence
Soft Skills
communicationorganizational skillsattention to detailtime managementrelationship buildingproactive mindsetownershipaccountabilityadaptabilitycollaboration