
Proposal Manager
Synthesia
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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About the role
- Partner closely with Strategic and Enterprise Account Executives to deliver high-quality proposals, RFPs, RFIs, and supporting sales documentation.
- Own and coordinate the full end-to-end RFP and RFI process, gathering inputs from cross-functional stakeholders and ensuring timely, accurate, and compelling submissions.
- Handle security questionnaires and due diligence requests from enterprise and top-tier customers.
- Manage legal redlines, escalations, and approvals in collaboration with internal and external Legal teams.
- Maintain a highly organised pipeline of deals from negotiation through to close.
- Input orders, validate accuracy against customer requirements, and ensure all relevant information is passed to downstream teams.
- Assist directly with customer queries related to contracting, procurement, and commercial processes.
- Build strong working relationships with Finance, Legal, RevOps, Infosec, Services, and Sales to support deal execution.
- Liaise with suppliers and third-party partners as needed to support commercial and RFP/RFI requirements.
- Attend internal sales meetings and stay up to date on changes to product, pricing, and internal processes.
- Use Salesforce and other internal systems to create and manage quotes, proposals, contracts, and RFP/RFI documentation.
- Identify, propose, and contribute to process improvement initiatives, particularly across RFP/RFI workflows and knowledge management.
- Adapt as the Sales Operations function evolves, embracing tools and technology to drive efficiency and scalability.
Requirements
- 2+ years of relevant experience in a sales, sales operations, or commercial role.
- Experience working in B2B and understanding end-to-end sales cycles.
- Technical aptitude and hands-on experience with Salesforce.
- Excellent written and verbal communication skills.
- Strong organisational skills with exceptional attention to detail.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Experience managing large or complex projects.
- A proactive, self-starter mindset with a strong sense of ownership and accountability.
- Ability to build effective relationships with customers and internal stakeholders.
Benefits
- 🏝 PTO & Holiday Entitlement Policy
- ✈️ Work from Abroad
- 🤝 Team Meet ups & Company Socials
- 🏡 Work From Home Budget
- 💸 Referral Scheme
- 👶 Enhanced Parental Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
RFPRFIproposal writingcontract managementproject managementprocess improvementsales documentationdata validationnegotiationdue diligence
Soft Skills
communicationorganizational skillsattention to detailtime managementrelationship buildingproactive mindsetownershipaccountabilityadaptabilitycollaboration