Syntax

Operations

• Provide technical support to multi cloud environments.
• Collaborate with the OS teams.
• Perform regular maintenance.
• Manage servers.
• Manage the daily operation of our Private and Public Cloud Infrastructure at OS level.

Cloud Operations Associate

• Assist in the installation, configuration, and maintenance of SAP systems (ECC, S/4HANA, and related modules)
• Support the daily monitoring and administration of SAP environments, including database and system health checks
• Help with user management, roles, and authorizations within SAP systems
• Assist in SAP transport management and system updates/upgrades
• Support the BASIS team in troubleshooting system issues and performance optimization
• Participate in documentation of procedures, configurations, and system changes
• Learn and follow ITIL processes and company IT policies

SAP TMS Maintenance, Monitoring

Analyst

• Provide technical support to multi cloud environments
• Collaborate with the OS teams
• Perform regular maintenance
• Manage servers
• Manage the daily operation of our Private and Public Cloud Infrastructure at OS level

MCIO Analyst

• Handling of tickets
• Provide 1st and 2nd level of support to SAP Basis issues reported by the monitoring tools
• Escalate alerts that require further support
• Create a P2 ticket for any production system having performance issues
• Create a P1 ticket for any production system having availability issues
• Document tickets with the troubleshooting performed for the upcoming issues
• Perform Health Checks
• Log into the systems at SAP application level and through the specified Transaction Codes validate the integrity of the system
• Log into the systems at OS level and validate the integrity of the system using the given commands
• Generate reports
• Create and/or update documentation
• Drive communication

Security Engineer

• Advise our customers on all security-related topics — from design through development
• Analyze, design and continuously enhance our security services and contribute to defining new managed security offerings
• Work with modern security technologies such as EDR/XDR, IDS/IPS, PAM, vulnerability management and SIEM
• Independently support and coordinate internal and external security incidents (detection, containment, remediation, lessons learned)
• Monitor, analyze and defend against current and emerging threats (threat hunting, threat intelligence) by developing the latest countermeasures
• Collaborate on developing new security requirements, policies and controls to improve our customers’ security posture
• Work closely with our European and global security teams to continuously advance our solutions, methodologies and automation approaches

AI Engineer

• Assist in the design and development of AI agents to integrate with ERP systems such as SAP and Oracle.
• Contribute to building workflows using AI and LLM technologies (Generative AI) and ERP connectors.
• Help test, debug, and optimize AI agent performance for customer deployments.
• Support cloud platform deployment activities and integration configuration.
• Work on internal innovation projects, proofs-of-concept, and demos with guidance from senior team members.
• Learn and apply best practices in AI, cloud-native development, and ERP application integration.
• Maintain basic technical documentation and contribute to project deliverables.

Junior AI Developer

Consultant

• Lead design workshops with finance stakeholders to understand business requirements across FI and CO modules.
• Translate business needs into robust SAP solution designs (Blueprints, Functional Specs, Process Maps).
• Configure SAP FICO following best practices in S/4HANA and/or ECC environments.
• Support data migration activities, reconciliation, and validation.
• Guide integration with other modules such as MM, SD, PP, and HR.
• Execute testing cycles (SIT, UAT), prepare test scenarios, and ensure delivery quality.
• Provide go‑live support, hypercare, and continuous improvement recommendations.
• Analyze and resolve complex functional issues in FICO.
• Perform root‑cause analysis and propose sustainable solutions.
• Ensure compliance with SLAs and contribute to knowledge base documentation.
• Provide guidance to key users on process execution and new functionalities.
• Work closely with technical teams by providing clear functional specifications.
• Coordinate with business stakeholders globally to ensure alignment and process consistency.
• Participate in financial transformation initiatives, automation, and optimization streams.
• Act as a trusted advisor on SAP FICO capabilities and financial process optimization.
• Lead customer workshops, demos, and training sessions.
• Mentor junior consultants and support their functional development.
• Contribute to proposals, estimations, and pre‑sales activities when required.

FICO Consultant

• Assist in the design and development of AI agents for integration with ERP systems, including SAP and Oracle.
• Contribute to the creation of workflows utilizing AI and LLM technologies (Generative AI) alongside ERP connectors.
• Help test, debug, and optimize AI agent performance for customer deployments.
• Support cloud platform deployment activities and configuration of integrations.
• Participate in internal innovation projects, proofs-of-concept, and demos under the guidance of senior team members.
• Learn and apply best practices in AI, cloud-native development, and ERP application integration.
• Maintain basic technical documentation and contribute to project deliverables.

• Analyze, diagnose, and resolve functional issues within SAP Digital Manufacturing (DM).
• Manage incidents and service requests, ensuring service quality and adherence to SLAs.
• Conduct root-cause analysis and recommend functional improvements.
• Support end-users by clarifying processes, documenting solutions, and ensuring system stability.
• Lead functional workshops with business teams to understand manufacturing processes and requirements.
• Translate business needs into functional specifications for DM solutions.
• Configure and adapt SAP DM functionalities to support customer processes, ensuring alignment with industry best practices.
• Support testing phases (SIT, UAT), validating functional scenarios and guiding users.
• Assist during go-live and hypercare, ensuring smooth adoption of new functionalities.
• Work closely with SAP PP, QM, PM, EWM, and other module teams to ensure consistent end-to-end process flows.
• Coordinate with technical/development teams by providing clear functional requirements and validating final deliveries.
• Participate in continuous improvement initiatives across manufacturing and shop floor processes.
• Act as a trusted advisor, providing functional expertise on SAP DM capabilities.
• Document business processes, functional designs, user guides, and training materials.
• Support change management through clear communication and training sessions.

Cloud Operations Associate

SAP TMS Maintenance, Monitoring

MCIO Analyst

SAP TMS Maintenance, Monitoring

Security Engineer

Junior AI Developer

Junior AI Developer

FICO Consultant

Junior AI Developer

Consultant 3