
SAP TMS Maintenance, Monitoring
Syntax
full-time
Posted on:
Location Type: Remote
Location: India
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About the role
- Handling of tickets
- Provide 1st and 2nd level of support to SAP Basis issues reported by the monitoring tools
- Escalate alerts that require further support
- Create a P2 ticket for any production system having performance issues
- Create a P1 ticket for any production system having availability issues
- Document tickets with the troubleshooting performed for the upcoming issues
- Perform Health Checks
- Log into the systems at SAP application level and through the specified Transaction Codes validate the integrity of the system
- Log into the systems at OS level and validate the integrity of the system using the given commands
- Generate reports
- Create and/or update documentation
- Drive communication
Requirements
- IT bachelor’s degree
- Intermediate SAP Basis knowledge
- Basic Data Base knowledge
- Proficient English level of communication
- Solid experience with SAP Transaction codes
- OS experience on Windows and Linux
- Experience with Oracle, HANA, DB2, Sybase and MSSQL
- Multitasking
- Follow processes
- Self-taught person
Benefits
- Competitive, above-average compensation
- Flexible working time models, home office
- Attractive benefits, e.g. company pension scheme or various health offers
- Modern environment in which the "you" is part of it
- Open feedback culture, flat hierarchies and a motivated team
- Individual career planning with continuous training and coaching on the job
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SAP BasisData BaseSAP Transaction codesWindowsLinuxOracleHANADB2SybaseMSSQL
Soft skills
communicationmultitaskingfollowing processesself-taught
Certifications
IT bachelor’s degree