Syntax

Consultant 3

Syntax

full-time

Posted on:

Location Type: Hybrid

Location: Massachusetts • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Analyze, diagnose, and resolve functional issues within SAP Digital Manufacturing (DM).
  • Manage incidents and service requests, ensuring service quality and adherence to SLAs.
  • Conduct root-cause analysis and recommend functional improvements.
  • Support end-users by clarifying processes, documenting solutions, and ensuring system stability.
  • Lead functional workshops with business teams to understand manufacturing processes and requirements.
  • Translate business needs into functional specifications for DM solutions.
  • Configure and adapt SAP DM functionalities to support customer processes, ensuring alignment with industry best practices.
  • Support testing phases (SIT, UAT), validating functional scenarios and guiding users.
  • Assist during go-live and hypercare, ensuring smooth adoption of new functionalities.
  • Work closely with SAP PP, QM, PM, EWM, and other module teams to ensure consistent end-to-end process flows.
  • Coordinate with technical/development teams by providing clear functional requirements and validating final deliveries.
  • Participate in continuous improvement initiatives across manufacturing and shop floor processes.
  • Act as a trusted advisor, providing functional expertise on SAP DM capabilities.
  • Document business processes, functional designs, user guides, and training materials.
  • Support change management through clear communication and training sessions.

Requirements

  • 4+ years of experience in manufacturing processes, MES, or SAP functional consulting.
  • Experience with SAP Digital Manufacturing or other MES platforms (e.g., Siemens Opcenter, Rockwell, Apriso, OSIsoft).
  • Strong understanding of shop floor workflows, including production execution, sequencing, work instructions, traceability, quality processes, and KPIs.
  • Proven ability to conduct workshops, gather requirements, and translate business needs into solution designs.
  • Familiarity with integration touchpoints between SAP DM and ERP modules (PP, QM, PM, EWM).
  • Experience in preparing documentation for functional specifications, test scripts, and training.
Benefits
  • Competitive, above-average compensation
  • Global tourist: With us, you can also work from abroad from time to time
  • Flexible working time models, home office
  • Attractive benefits, e.g. company pension scheme or various health offers
  • A modern environment in which the "you" is part of it
  • Open feedback culture, flat hierarchies and a motivated team
  • Individual career planning with continuous training and coaching on the job

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SAP Digital Manufacturingroot-cause analysisfunctional specificationsconfiguration of SAP DMtesting phases (SIT, UAT)change managementdocumentation of business processesfunctional designsuser guidestraining materials
Soft skills
incident managementservice qualitycommunicationleadershipworkshop facilitationrequirement gatheringtrusted advisorcontinuous improvementclarifying processesguiding users