Synergy Solutions - Staffing and Executive Search

Application Engineer

• Support and maintain the Customer/1 CIS application
• Troubleshoot and resolve production issues in COBOL, batch jobs, and related components
• Analyze billing, metering, payments, collections, and customer workflows
• Implement small enhancements, fixes, and logic updates
• Work with business users to understand issues and translate them into technical solutions
• Ensure system stability, data integrity, and accurate billing operations
• Participate in on-call or after-hours support rotations (if required)

CIS Application Support Engineer – Customer, COBOL