SAP Functional Business Analyst – Field Service Systems

Synergy Solutions - Staffing and Executive Search

SAP Functional Business Analyst enhancing utility field services by modernizing workforce systems and translating operational workflows. Leading workshops and guiding configurations aligned with business needs.

Posted 7/3/2026contractIrvine • California • 🇺🇸 United StatesMid-LevelSenior💰 $150,000 per yearWebsite

About the role

Key responsibilities & impact

Lead blueprinting workshops with dispatch, field crews, and operations leadership to map real-world field workflows.
Convert business rules into structured functional requirements, user stories, and acceptance criteria.
Align field operations with SAP PM and IS‑U, ensuring asset, billing, and maintenance data flow cleanly across the enterprise.
Configure SAP FSM and guide functional testing, partnering closely with business teams during UAT.
Serve as the functional bridge between legacy ClickSoftware logic and modern SAP field service architecture.

Requirements

What you’ll need

Utility Operations Experience (5+ years): You understand regulated environments, field safety, emergency response, and dispatch priorities.
Legacy ClickSoftware Knowledge: Experience with ClickSchedule, ClickMobile, or CFSE scheduling logic.
SAP FSM / SSAM Exposure: Hands-on functional configuration or deployment experience.
Strong Business-Facing Skills: Blueprinting, requirements gathering, facilitation — no coding required.
Hybrid Work Style: Comfortable working remotely with monthly on-site collaboration in Irvine.

Benefits

Comp & perks

Hybrid (Remote + Monthly On‑Site in San Diego, CA)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Functional RequirementsUser StoriesAcceptance CriteriaSAP PMIS-USAP FSM ConfigurationFunctional TestingUAT

Soft Skills

FacilitationBusiness-Facing Skills