Program Manager

• Develop project tasks, deliverables, dependencies, and resource requirements
• Leverage interpersonal skills and good judgment to effectively navigate and drive project execution to meet or exceed project goals
• Collaborate with cross-functional groups to create, execute, and communicate overall project plans (scope, schedule, staffing plans, quality, risk management, budget, and procurement) and revise them appropriately to meet changing project needs and requirements
• Identify needs for changes to the plan and communicate them to the team and stakeholders to ensure program goals are in alignment with business objectives
• Facilitate team meetings and workshops to meet project needs
• Schedule and lead phase gate reviews with an executive approval committee
• Identify and resolve or escalate program issues, facilitate trade-off decisions, and remove obstacles
• Continuously analyze and manage risks to enable successful project completion
• Utilize appropriate tools and/or methodologies to manage projects, problem-solve, and document project information (RACI, SIPOC, etc.)
• Define and optimize project management and development processes, methodologies, and tools to improve organizational efficiency and effectiveness
• Lead large cross-functional programs that drive strategic business transformation across IT and operational domains
• Manage IT program portfolios with a focus on systems deployment, integration, and stakeholder alignment
• Champion business transformation initiatives, ensuring alignment with enterprise goals and successful change adoption

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