Salary
💰 $70,000 - $112,000 per year
About the role
- Lead the planning, execution, and delivery of technical projects across multiple departments
- Develop detailed project plans, timelines, and resource allocations, using tools such as Jira, Asana, MS Project, and Smartsheets
- Coordinate internal teams and external vendors for seamless project execution, including installation, testing, and implementation of new operating systems and system software
- Manage project scope, schedule, and costs using appropriate tools and techniques; proactively identify and mitigate project risks and issues
- Ensure technical feasibility and resource availability
- Oversee quality assurance and compliance with technical standards; with technical standards, including mainframe best practices (z/OS, tape management, scheduling, security, monitoring, etc.)
- Provide technical guidance and support to project teams, to project teams, including maintenance, debugging, and tuning of systems software
- Communicate project status and escalate issues to stakeholders as needed
- Conduct post-project evaluations and implement lessons learned
- Research and evaluate new software and hardware products; assist team members and other areas with technical questions and problem resolution
- Monitor and tune systems software for optimal performance
- Facilitate knowledge sharing, training, and mentoring for associates; contribute to the domain body of knowledge and provide thought leadership
- Support pre-sales and client engagement as needed
Requirements
- Proven experience in technical program management (10+ years preferred)
- Strong understanding of software development life cycles, IT infrastructure, or systems integration
- Proficiency with project management tools (e.g., Jira, Asana, MS Project, Smartsheets)
- Excellent leadership, communication, and organizational skills
- Ability to manage multiple projects simultaneously
- Bachelor's degree in Computer Science, Engineering, or related field (PMP or Agile certification is a plus)
- Strong client management background
- Proactive problem-solver with a strategic mindset
- Comfortable working in fast-paced, dynamic environments
- Skilled at translating technical concepts for non-technical stakeholders
- Able to support pre-sales + client engagement needs when appropriate.