Honest Medical Group

IT Program Manager

Honest Medical Group

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $129,700 - $152,300 per year

Job Level

Mid-LevelSenior

Tech Stack

PMPServiceNow

About the role

  • Oversee the technical strategy and delivery of complex, cross-functional technical programs for internal and external customers.
  • Collaborate with business owners and technical leaders to define deployment scope, deliverables, tasks, and required resources.
  • Ensure that anticipated benefits are realized with each successful deployment.
  • Lead project teams, proactively identify risks, and work with key stakeholders to mitigate those risks and any potential downstream impacts.
  • Demonstrate strong emotional intelligence, confidence, and a proactive work ethic.
  • Work autonomously as you represent the IT PMO.
  • Lead multiple complex technical programs and initiatives to a successful completion by aligning with key stakeholders on strategy and execution.
  • Translate business objectives into detailed technical requirements, deliverables, and timelines.
  • Anticipate the needs of the business and respond accordingly throughout the project lifecycle.
  • Manage complex technical dependencies across multiple workstreams and engineering teams.
  • Create and maintain all project artifacts.
  • Ensure projects remain on schedule, within budget, and within scope.
  • Manage project change control.
  • Work with functional managers to validate resource utilization/capacity planning.
  • Form a strong relationship with the business owners to identify and resolve risks, issues, and blockers.
  • Manage vendor development and project management teams as applicable to assigned projects.
  • Monitor and report on project performance on a regular basis.
  • Oversee Agile ceremonies throughout the project lifecycle.
  • Coordinate testing activities for each deployment.
  • Facilitate implementation planning to determine deployment approach and go-live support needs.
  • Serve as the primary point of contact for technical programs, ensuring alignment with business goals and operational needs.
  • Drive the development and improvement of IT program management processes, frameworks, and standards.
  • Provide regular updates to senior leadership on program progress, technical challenges, and solution strategies.
  • Deliver projects on-time and ensure that the service deliverable is implemented according to the documented functional and quality specifications.
  • Ensure project plans result in an operationalized deliverable as part of delivery assurance.
  • Perform other related responsibilities as assigned.

Requirements

  • Bachelor’s degree in business, healthcare administration, or similar field is required
  • Active Project Management Professional (PMP) or Certified Scrum Master (CSM) certification is required
  • 5+ years of IT project management with experience managing concurrent projects across functional teams, managing critical path, and coordinating deployments
  • Proven success delivering projects in an Agile environment
  • Proven ability to solve problems and drive projects to completion by identifying needs, raising awareness of risk, and influencing without direct authority
  • Excellent written and verbal communication skills, with the ability to identify the needed level of stakeholder engagement required for communication
  • Demonstrated proficiency in Microsoft Office products (i.e. Outlook, PowerPoint, Excel, Visio, Teams, etc.)
  • Demonstrated proficiency in the use of project planning tools (i.e., Jira, Smartsheet, ServiceNow, etc.)
Benefits
  • Attractive base salary with performance-based bonuses and rewards
  • 401(k) plan with a generous company match, fully vested from day one
  • Flexible health, dental, and vision insurance options tailored to your needs
  • Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants
  • 100% company-paid short-term disability and life insurance
  • Wellness programs and resources to support your physical and mental health
  • Generous paid time off, including vacation, sick leave, and paid holidays annually
  • Two paid volunteer days to support causes you're passionate about
  • Flexible work arrangements to accommodate your lifestyle
  • Robust onboarding program and ongoing training opportunities
  • Reimbursement for role-related continuing education and certifications
  • Paid parental leave for new parents
  • Dependent care flexible spending accounts
  • Support for work-life integration
  • Work alongside professionals who share your commitment to Honest's high-quality, value-based care model
  • Opportunities to contribute to meaningful projects and initiatives
  • Team member recognition programs
  • Team-building events and social activities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementAgile methodologyrisk managementresource utilizationcapacity planningtechnical requirementsproject change controldeployment planningproject performance monitoringstakeholder engagement
Soft skills
emotional intelligenceproactive work ethicproblem-solvinginfluencing without authoritycommunication skillsrelationship buildingleadershipautonomycollaborationadaptability
Certifications
Project Management Professional (PMP)Certified Scrum Master (CSM)
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