Syndio

Customer Success Manager

• Syndio licenses software to companies to help them find and fix pay equity issues and stay in compliance over time.
• We’re looking for someone who brings a combination of customer service and account management skills to build lasting relationships with customers and guide them to success.
• You will own the relationship with your customers, with a focus on delighting the key decision makers for each account.
• This includes advising customers on a comprehensive workplace equity strategy, ensure ongoing compliance needs, and driving usage of our workplace equity tools.

Product Manager

• We are seeking an experienced product manager to drive new innovation for our flagship Equity Tech platform. In this role, you will own the bi-directional integrations product roadmap, collaborating closely with engineering teams to ensure successful launches of new integrations and directly engaging with customers to gather feedback. Your role will be instrumental in shaping a scalable ecosystem that supports HRIS integrations.
• You will bridge the technical and business realms, serving as the customer advocate throughout the development lifecycle, crafting and launching features that drive sales growth and engagement. Additionally, you will collaborate directly with internal stakeholders and teams to identify areas of opportunity, develop best-in-class products, and empower our customers with high-quality solutions.
• Why this job is exciting: Lead bi-directional Integrations Product Roadmap; Drive Requirements Gathering and Roadmap Definition; Cultivate User Empathy and Feedback Loop; Leverage Data Insights for Informed Decisions; Excel as a Communicator and Brand Representative; Navigate Ambiguity to Foster Clarity

Customer Success Manager

Product Manager, Integrations