Assume role as "Voice of the Product", translating deep knowledge of our PayPal credit products, cardholders, and industry trends into actionable product vision
Develop strong partnerships within PayPal & Synchrony to ensure joint alignment on product strategy
Lead and execute on the product roadmap, including development of business requirements, finalizing user experience flows, and leading end-to-end testing & post-launch validation efforts
Provide leadership and partner updates related to Product and Customer Experience initiatives
Proactively engage with Compliance and Legal to ensure adherence with all external and internal compliance and regulatory requirements
Lead our Voice-of-Customer efforts to identify new opportunities and improvement needs in the user experience
Monitor and report on key metrics for the product to determine success and identify necessary enhancements
Perform other duties and/or special project, as assigned
Requirements
Bachelor's Degree, or in lieu of a degree, a high school diploma and 8 years of Product Management experience in the financial services industry
6+ years of Digital Product Management or Marketing experience that includes:
Launching new products or features with demonstrated business impact
Managing complex, technical projects in a quickly changing, fast-paced business environment
Ability to influence and coordinate cross-functional project and agile teams
Delivering formal communications and presentations to senior business leaders and key external business partners
Supporting large, strategic partner relationships
Proactive mindset, with the ability to execute with a high degree of self-initiation
Advanced problem-solving skills with the ability to develop innovative solutions
Outstanding communication, presentation, analytical, and collaboration skills
Strong process improvement experience related to improving business performance and customer experience
Ability to travel up to 30% (6-8 times a year with some overnight)
Benefits
flexible work arrangements
annual bonus based on performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.