Synchrony

Digital Product Leader

Synchrony

full-time

Posted on:

Location Type: Hybrid

Location: Alpharetta • California, Connecticut, Kansas • 🇺🇸 United States

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Salary

💰 $130,000 - $210,000 per year

Job Level

Senior

About the role

  • Assume role as "Voice of the Product", translating deep knowledge of our PayPal credit products, cardholders, and industry trends into actionable product vision
  • Develop strong partnerships within PayPal & Synchrony to ensure joint alignment on product strategy
  • Lead and execute on the product roadmap, including development of business requirements, finalizing user experience flows, and leading end-to-end testing & post-launch validation efforts
  • Provide leadership and partner updates related to Product and Customer Experience initiatives
  • Proactively engage with Compliance and Legal to ensure adherence with all external and internal compliance and regulatory requirements
  • Lead our Voice-of-Customer efforts to identify new opportunities and improvement needs in the user experience
  • Monitor and report on key metrics for the product to determine success and identify necessary enhancements
  • Perform other duties and/or special project, as assigned

Requirements

  • Bachelor's Degree, or in lieu of a degree, a high school diploma and 8 years of Product Management experience in the financial services industry
  • 6+ years of Digital Product Management or Marketing experience that includes:
  • Launching new products or features with demonstrated business impact
  • Managing complex, technical projects in a quickly changing, fast-paced business environment
  • Ability to influence and coordinate cross-functional project and agile teams
  • Delivering formal communications and presentations to senior business leaders and key external business partners
  • Supporting large, strategic partner relationships
  • Proactive mindset, with the ability to execute with a high degree of self-initiation
  • Advanced problem-solving skills with the ability to develop innovative solutions
  • Outstanding communication, presentation, analytical, and collaboration skills
  • Strong process improvement experience related to improving business performance and customer experience
  • Ability to travel up to 30% (6-8 times a year with some overnight)
Benefits
  • flexible work arrangements
  • annual bonus based on performance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Product ManagementDigital Product ManagementBusiness Requirements DevelopmentUser Experience DesignEnd-to-End TestingPost-Launch ValidationMetrics MonitoringProcess ImprovementAgile MethodologyProject Management
Soft skills
LeadershipCommunicationPresentationAnalytical SkillsCollaborationInfluencingProactive MindsetProblem-SolvingSelf-InitiationRelationship Management
Certifications
Bachelor's DegreeHigh School Diploma
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