Salary
💰 $170,000 - $290,000 per year
Tech Stack
PythonSQLTableau
About the role
- Provide strategic leadership and hands-on analytical support to multiple general purpose and cobrand credit card portfolios
- Develop analytics agenda and roadmap for each portfolio to drive business goals
- Spearhead analytics development and delivery for new launches, value propositions, customer acquisitions, lifecycle marketing, and customer experience initiatives
- Lead analytics and cross functional teams to design, develop, implement and monitor analytical solutions
- Propose new analytical capabilities and solutions to optimize business value and customer experience
- Lead team to produce analytics to track results of strategies deployed, and create test and learn culture through ongoing assessment
- Foster strong partnership and engagement with both the internal SYF and client teams
- Effectively engage with internal and client partners at all levels up to and including senior leadership
- Influence internal and client partners to implement profitable data-driven strategies
- Develop business cases and action plans to drive strategy including targeting recommendations, test designs, product opportunities, and cost/benefit analysis
- Participate in and present at business and client leadership meetings representing team and analytics organization
- Manage, coach and develop a team of analytics professionals dedicated to SYF Cobrand business
- Prioritize workload across teams to ensure highest-quality execution and delivery of strategic analytics, diagnostics, ad-hoc analyses, and reporting
- Lead analytics team to deliver complex projects from beginning to end, including ideation, data mining, strategy formulation, and presentation of results and recommendations
- Formulate strategy and action plan to recruit, retain, and develop talent
- Coach and develop analytic professional through training and hands-on experiences
- Partner with Analytics CoE teams to drive best practices and central analytic capabilities across clients
- Partner with CoE teams to develop and apply advanced analytics and models to optimize business outcomes
- Partner with CoE teams to develop and implement analytic solutions to improve customer experience across different channels
- Provide input to CoE teams representing client and business
- Perform other duties and/or special projects as assigned
Requirements
- Bachelor’s degree in Statistics, Economics, Mathematics, or another quantitative field, or in lieu of degree, a high school diploma/GED and 12+ years of experience in business analytics and/or advanced analytics role
- A minimum of 8+ years of work experience to include: 5+ years of analytic leadership/managerial experience within financial services or other consumer analytics business
- 5+ years leading large-scale marketing and/or customer analytics projects
- Must be willing to travel up to 20% of the time