Synchrony

AVP – Quality Automation

Synchrony

full-time

Posted on:

Location Type: Remote

Location: India

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Job Level

Lead

About the role

  • Fulfill the business and organizational priorities, as well as spearhead the Quality strategy
  • Promote AI and Automation initiatives, and introduce innovative solutions aimed at enhancing operational efficiency
  • Unify QA practices across various teams, pinpoint opportunities for improvement, and deploy new tools and technologies to elevate the organization’s overall quality maturity
  • Ensure process compliance , and foster continuous improvement
  • Track quality KPIs and formulate action plans to enhance performance
  • Collaborate with cross-functional teams to guarantee that quality standards are consistently applied

Requirements

  • 4+ years of experience in Quality Assurance, Operations Excellence, and Automation
  • Degree in Statistics, Mathematics, Operations Research or with minimum 6+ years of working experience in preferably Marketing relevant experience
  • Strong knowledge of QA processes, quality frameworks, and governance models
  • Hands-on experience with automation tools, AI platforms, or workflow automation technologies
  • Proven capability to assess and implement new technologies and tools effectively
  • Exemplary strategic thinking, and stakeholder management abilities
  • Problem-solving skills, with a proven ability to collaborate effectively within cross-functional teams
  • Outstanding verbal and written communication skills, enabling effective collaboration across teams and the clear, persuasive presentation of solutions
  • Meticulous attention to detail and experience in managing large-scale data quality assurance
Benefits
  • Flexibility and Choice for all employees
  • Best-in-class employee benefits and programs that cater to work-life integration and overall well-being
  • Career advancement and upskilling opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Quality AssuranceOperations ExcellenceAutomationQA processesquality frameworksgovernance modelsdata quality assurancestrategic thinkingproblem-solving
Soft Skills
stakeholder managementcollaborationverbal communicationwritten communicationattention to detail