Sylter Swim Academy

Customer Support

• Ensure the smooth operation of our platform and the various hotel locations.
• Manage availabilities and process bookings on our platform quickly and efficiently.
• Provide daily support to our customer service team, ensuring an excellent customer experience.
• Actively acquire and sell available swimming sessions to new and existing customers.
• Support the maintenance and improvement of the functionality of our service platform.
• Maintain regular communication with swimming instructors to ensure smooth operations for instructors, hotels, and customers.

Customer Service – Mini-Job

• Ensure smooth operation of our platform and the various hotel locations.
• Manage availabilities and process bookings on our platform promptly and efficiently.
• Provide daily support to our customer service team, ensuring an excellent customer experience.
• Proactively acquire and sell available swim sessions to new and existing customers.
• Actively support the maintenance and improvement of the functionality of our service platform.
• Maintain regular communication with swim instructors to ensure smooth operations for instructors, hotels, and customers.

Customer Support, Mini-job

• Sicherstellen eines reibungslosen Betriebs unserer Plattform und der verschiedenen Hotel-Standorte.
• Management der Verfügbarkeiten, zügige und effiziente Bearbeitung von Buchungen auf unserer Plattform.
• Tägliche Unterstützung unseres Kundenservice-Teams, Gewährleistung einer hervorragenden Kundenerfahrung.
• Aktive Akquise und Verkauf von freien Schwimmeinheiten an neue und bestehende Kunden.
• Aktive Unterstützung bei der Aufrechterhaltung und Verbesserung der Funktionalität unserer Service-Plattform.
• Regelmäßiger Austausch mit den Schwimmtrainern zur Sicherstellung eines reibungslosen Ablaufes für die Trainer, Hotels und Kunden.

Customer Service – Mini-Job

Customer Support, Mini-job

Kundenbetreuung, Minijob