Customer Support, Mini-job
Sylter Swim Academy
part-time
Posted on:
Location Type: Hybrid
Location: Sylt • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Ensure smooth operation of our platform and the various hotel locations.
- Manage availabilities and process bookings on our platform promptly and efficiently.
- Provide daily support to our customer service team, ensuring an excellent customer experience.
- Proactively acquire and sell available swim sessions to new and existing customers.
- Actively support the maintenance and improvement of the functionality of our service platform.
- Maintain regular communication with swim instructors to ensure smooth operations for instructors, hotels, and customers.
Requirements
- Completed commercial training or a degree in business administration, tourism, or a comparable qualification.
- Experience in operations management, ideally in the leisure, tourism, or sports industry.
- Strong organizational skills and a high degree of initiative.
- Excellent communication skills and a service-oriented attitude.
- Fluent German language skills, written and spoken; English skills are an advantage.
- Confident handling of MS Office and common booking platforms, and competence with other computer software.
Benefits
- A motivated team and an inspiring working environment.
- The opportunity to actively contribute to the development and growth of Sylter Swim Academy.
- Attractive terms and opportunities for professional development.
- A unique workplace with a high quality of life on the beautiful island of Sylt.
- Flexible working hours possible by arrangement.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operations managementbooking managementcustomer service supportplatform maintenanceswim session sales
Soft skills
organizational skillsinitiativecommunication skillsservice-oriented attitude
Certifications
degree in business administrationdegree in tourism