Swyfft

Human Resources

• Responsible for the sourcing, hiring, and onboarding of new recruits using ATS.
• Partner with hiring managers to develop creative job descriptions that will draw in the best of the best when it comes to insuretech/insurance talent.
• Own weekly recruitment status meetings and conduct regular updates with hiring managers.
• Responsible for ensuring that all new hires complete all required new hire documents.
• Conduct New Hire Orientation and employee check-ins.
• Conduct exit interviews and ensure company separations are processed correctly in our systems.
• Process payroll via ADP WorkforceNow on a semi-monthly basis for approximately 180 employees.
• Learn our current benefit offerings and conduct new hire orientation.
• Assist with the annual open enrollment and benefits renewal process.
• Help with policy creation and rollout communication as needed.

HR Generalist

Security Engineer

• Own Swyfft's cybersecurity program end-to-end, including NYDFS compliance
• Build and manage our Third-Party Service Provider (TPSP) security governance program (vendor inventory, risk assessments, security questionnaires, ongoing monitoring)
• Conduct annual risk assessments and coordinate penetration testing
• Create and maintain security policies, incident response plans, and business continuity documentation
• Prepare annual board reporting and regulatory certifications
• Manage security awareness training program
• Coordinate incident reporting to NYDFS when required
• Oversee implementation of multi-factor authentication (MFA) across our web platform
• Review and improve security architecture for our C#/.NET applications and infrastructure
• Work directly with engineering teams on secure development practices and code review for security issues
• Manage vulnerability assessments and coordinate remediation with engineering
• Design and implement security controls and monitoring capabilities
• Evaluate and implement security tooling (SIEM, vulnerability scanning, etc.)
• Respond to security incidents and conduct post-incident analysis
• Review API security, authentication/authorization patterns, and data protection controls

Chief Information Security Officer – CISO

Full-stack Engineer

• Implement MFA with multiple authentication methods: Core MFA functionality (TOTP authenticator app support, Email or SMS-based codes, QR code enrollment flow)
• Backup/recovery code generation and validation
• MFA challenge at login with method selection
• Trusted device system: 90-day device token implementation
• Database schema for tracking trusted devices
• User-facing "Trusted Devices" management page
• Device revocation functionality
• User experience considerations: Guided enrollment flow, User choice between SMS and TOTP
• Admin tools for managing user MFA status and method requirements
• Graceful handling of lost devices/recovery scenarios
• Phone number management for SMS users
• Integration: Modify existing authentication middleware/controllers
• Maintain compatibility with current session management

MFA Implementation Software Developer – Contract

Outside Sales

• Act as a trusted advisor to our agents, by understanding their business needs to determine new opportunities for growth and how Swyfft can support them.
• Manage and grow the agent base in your assigned states or areas.
• Partner with assigned agents through in-person visits, virtual meetings, or inbound and outbound calls to discuss production expectations and strategy.
• Act as a resource for our agents by answering inquiries or questions about Swyfft products and services.
• Assist with the facilitation of agent training and education webinars.
• Strategize with agents to find creative ways they can maximize their potential and increase our customer base.
• Promote the Swyfft brand and cultivate relationships at conferences, events, and trade shows.
• Staying updated on industry trends, competitor activity, and market conditions to inform sales strategies.
• Track all agent activity, including contacts, communications, revenue potential, and updates in our HubSpot CRM system.

Territory Sales Manager

Insurance

• Provide a fast and friendly claims experience to Swyfft’s policyholders and agents
• Handle a diverse portfolio of Homeowner and Commercial General Liability claims (both litigated and non-litigated)
• Use analytical skills to interpret coverage, conduct thorough claim investigations, make liability determinations, and negotiate appropriate resolutions
• Investigate, analyze, and determine the extent of the insurance company's and policyholders’ liability concerning third-party damages and injury with full and final settlement in mind
• Ensure that all assigned claims are resolved timely, reserved accurately, and handled fairly (and in compliance with state and company guidelines)
• Review litigated complaints for proper handling and develop legal strategies with counsel
• Work with multiple attorneys and provide direction related to coverage, liability, and damages
• Correspond and communicate with policyholders, agents, experts, and service providers to analyze loss information
• Calculate damages payable under the policy and make payments after determining liability on claims
• Create and maintain comprehensive claim handling notation in our electronic claims management system and other related applications

Claims Specialist, Liability & Casualty

Backend Engineer

• Write and review high-quality, well-architected back end and database code (C#, .NET, MSSQL).
• Lead the software development lifecycle (SDLC) activities up to and including release planning, requirement gathering, design, configurations, sprint planning, creating, and executing test cases, and analyzing results.
• Take ownership of assigned features and shepherd projects through production release while partnering with QA and business stakeholders.
• Communicate complex concepts and negotiate with others to adopt and appreciate different points of view.
• Coach, mentor, and develop fellow coders and less experienced team members.
• Collaborate as part of a remote backend software development team and participate in team meetings and training (some travel may be required).

HR Generalist

Chief Information Security Officer – CISO

MFA Implementation Software Developer – Contract

Territory Sales Manager

Claims Specialist, Liability & Casualty

Senior .NET Developer